Sales Academy is an enhanced onboarding and training program for people who are looking to make an intentional career shift into Sales. Cohort members participate in a 6-week classroom and hands-on training program, and then join a territory team in our Uber Eats and Delivery business. Whether you’re just starting out in your career or returning to the workforce, Sales Academy will provide all of the training, mentorship and support you need to become a successful Account Representative.
We know that great minds don’t think alike
At Uber, we value a workforce that represents the millions of users we serve around the world. Sales Academy’s mission is to provide career opportunities to individuals who bring diverse backgrounds and ideas to help more merchants onto the Uber Eats platform.
We believe the best way to learn is through hands-on experience. Sales Academy members are trained in a practicum environment with experts from across the Uber Eats Sales community.
Sales Academy team members and graduates are provided with mentors and community committed to ensuring their success at Uber.
Inside Sales Academy
Life at Uber
At Uber we're constantly reimagining the way the world moves. We love going after the big problems and seizing the opportunities that come with challenging work. This means we sometimes have to make trade-offs and deal with difficult decisions that must be made. But it also means that here you will have an incredible opportunity to learn and grow. We encourage you to learn by doing and drive the kind of growth that best fits you.
At Uber we’re reimagining the way the world moves for the better. We are helping people go anywhere and get anything. And we do it on a global scale, at the speed of now.
What makes us Uber
Movement, in all its forms, is fundamental to life, to freedom, to opportunity, and to the communities we serve. And we get to reimagine it: how do we make it more efficient, more affordable, more accessible, more magical? We get to build and look ahead, but we have to live in the real world and all its complexities and nuances. It’s a challenging task, but it’s what makes us different—and makes us Uber.
The Sales Academy Journey
The recruitment process for Sales Academy starts with a phone call with a recruiter to learn more about the program and confirm mutual interest. You’ll then have one phone interview with the Sales Academy Program team, followed by a virtual onsite interview with 2-3 members of the Uber Eats Sales team. All candidates will be expected to complete an exercise/role play as part of the onsite interview.
Congratulations! You’ve arrived at Uber on the Uber Eats Sales team and you’ll begin to learn the fundamentals of selling and using our tools, processes, and systems. Training will be led by your Sales Academy Team Lead, whose role is to ensure you have all of the access, support and training to be great in your new role.
Start putting your new skills to use
Uber Eats Account Representatives primarily focus on bringing new small-and-medium-sized merchants (not necessarily only restaurants) onto the Uber Eats platform. Around week 4, you’ll start to put your new skills to use, and will begin contacting potential merchants and restaurants to talk to them about signing up for Uber Eats. You’ll leverage skills in emailing and cold-calling to clearly communicate the value of Uber Eats and its products to prospective clients, and to smoothly activate accounts for the best merchants.
After 6 weeks of training, you are officially ready to join your City team! You’ll be held accountable for achieving monthly targets and sales goals.
- How long is the program?
Training is 6 weeks with hands-on practice beginning in week 4.
- Will I be a full-time employee while in Sales Academy?
Yes. Beginning on day one of the program, all Sales Academy hires are full-time Uber employees and receive access to all benefits.
- Who is eligible to join Sales Academy?
We are looking for individuals with no prior industry Sales experience, who have at least 2 years of professional experience.
- What do Account Representatives do?
Uber Eats Account Representatives focus primarily on bringing new small-and-medium-sized merchants (not necessarily only restaurants) onto the UberEats platform. Account Representatives leverage skills in emailing and cold-calling to clearly communicate the value of Uber and its products to prospective clients, and build relationships with clients in their region. After acquiring a new restaurant or merchant partner for Uber Eats, they partner with our Operations team and Account Managers to smoothly activate the best merchants. They are held accountable for achieving monthly targets and sales goals.
- What qualifications is the team looking for in Sales Academy candidates?
Stellar Sales Academy applicants will have excellent organizational and time management skills. They’ll bring a strong customer focus and the ability to listen, understand client needs, communicate and negotiate. They can solve problems on-the-fly and aren’t afraid to roll up their sleeves to get stuff done. They should be passionate about sales, food and Uber.
- What happens after program graduation?
Sales Academy participants will join their “forever” teams, and will contact restaurants and merchants in their assigned territory to establish a partnership with Eats. After transitioning to their teams, they'll be expected to deliver against a monthly sales quota.
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