Jinsi ukadiriaji wa nyota unavyofanya kazi
Mfumo wa Uber una pande mbili za kutathmini: madereva na wasafiri hutathminiana kulingana na huduma ya safari. Tathmini yako ya dereva ni wastani wa tathmini 500 za mwisho kutoka kwa wasafiri wako.
Katika video hii, utapata maelezo kuhusu:
- When you’ll first see your average driver rating
- How often your average changes
- What riders think about when choosing a rating
- What happens when a rider gives a lower rating
- Where to see ratings and feedback
The basics of ratings
After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous. You won’t see individual ratings tied to a particular trip or person.
Jinsi ya kupeana, kupata na kuangalia tathmini
1. After a trip, the app gives you and your rider each the opportunity to provide a rating.
2. If you or your rider chooses lower than 5 stars, the app may ask for a bit more feedback about why that rating was chosen.
3. Riders also have the option to choose from a set of compliments that apply to you or your trip together.
4. The app adds the ratings you get into an average that’s displayed to your riders before and during a trip. Your average rating is an average of the last 500 ratings you’ve received.
5. Unaweza kuona tathmini, maoni na pongezi zako kwenye App ya Uber Driver. Bonyeza aikoni ya menyu katika kona ya juu kushoto, kisha picha yako ya wasifu na ubonyeze tathmini ya wastani chini ya jina lako ili upate maelezo.
Maswali yanayoulizwa sana
- Where do I find my average rating, feedback, and compliments?
Unaweza kupata maelezo yako ya tathmini kwenye wasifu wa dereva. Unaweza kuipata kwa kubonyeza aikoni ya menyu katika kona ya juu kushoto kwenye App ya Uber Driver, kisha ubonyeze picha yako.
- What if a rider gives a low rating for something that’s out of my control?
If a rider gave you a low rating because of issues that you couldn’t help, such as traffic, that rating will not count towards your average.
- Je, kughairi au kutokubali maombi ya safari huathiri tathmini yangu?
No, you won’t receive star ratings for any canceled or unaccepted trips.
- Why does my average rating go up or down so much when I start driving?
It’s normal for your average rating to vary over the course of your first 50 to 100 trips. This is because there are fewer available trips making up your average. As you complete more and more rated trips, your overall rating will be more stable.
- What goes into rating a rider?
Kutoa tathmini inayofaa kwa msafiri wako humsaidia kila mtu kunufaika zaidi kwenye mfumo wa Uber. Baadhi ya madereva huzingatia mambo haya 3 wanapomtathmini msafiri:
- Muda mfupi wa kusubiri: kuzingatia ikiwa msafiri alikuwa tayari kusafiri ulipowasili katika eneo la kuchukuliwa.
- Heshima: kukuheshimu wewe na gari lako na kudumisha usafi.
- Usalama: kuzingatia iwapo umehisi kwamba unalazimishwa kufanya jambo lolote ambalo linaweza kuhatarisha usalama au kukiuka Mwongozo wa Jumuiya ya Uber.
Endesha gari kupitia App
Endesha gari kupitia App
Taarifa inayopatikana kwenye ukurasa huu wa tovuti ni kwa madhumuni ya kutoa taarifa pekee na huenda isitumike katika nchi, eneo au miji ulipo. Inaweza kubadilika na huenda tukaibadilisha bila kukuarifu.
Kuhusu