Our commitment to safety
We want you to move freely, make the most of your time, and be connected to the people and places that matter most to you. That’s why we are committed to safety, from the creation of new standards to the development of technology with the aim of reducing incidents.
Helping to keep each other safe during COVID-19
We’re actively monitoring the coronavirus (COVID-19) situation and are continually working to help keep those who rely on our platform healthy and safe.
Lifebuoy or Jif disinfecting supplies in your next ride
As part of our new Door-to-Door Safety Standard, we’re partnering with Unilever to help ensure high standards of hygiene. This includes providing disinfectant supplies like Lifebuoy Hand Sanitizer gels & Jif disinfecting wipes to drivers* so you can feel safer on your next ride. Additionally, we're also offering 10x surgical masks for drivers' personal use.
*While supplies last and subject to availability. Uber is not responsible for the products or services offered by other companies, and makes no claims about the effectiveness, medical or health benefits related to the use of such products or services.
How safety is built into your experience
Safety features in the app
Tap a button for emergency assistance. Share your trip details with loved ones. Our technology helps put peace of mind at your fingertips.
An inclusive community
Millions of riders and drivers share a set of Community Guidelines, holding each other accountable to do the right thing.
Support at every turn
A specially trained team is available 24/7. Reach them in the app, day or night, with any questions or safety concerns.
Building safer journeys for everyone
Count on 24/7 support and emergency assistance. Share your trip with loved ones. Our focus is on your safety, so you can focus on the opportunity.
Millions of rides are requested every day. Every rider has access to safety features built into the app. And every ride has a support team if you need them.
“Every day, our technology puts millions of people together in cars in cities around the world. Helping keep people safe is a huge responsibility and one we do not take lightly.”
Dara Khosrowshahi, Uber CEO
Partnering to make a difference
Our commitment to safety goes beyond your ride. We have teamed up with leading experts—from public safety officials to anti-violence organizations—to help make roads and cities safer for all.
*Certain requirements and features vary by region and may be unavailable.