Tips from others for delivering orders
Want to help your deliveries go as smoothly as possible? Here are suggestions from delivery people and other details on the Uber Eats app.
Customers can see your suggested arrival time
The app shows customers an estimated order arrival time that’s calculated based on your estimated delivery route.
Customers often provide specific delivery instructions
Customers like to choose where to meet you. Some will ask that you deliver right to their door, while others may want to meet you outside. The app will show you their preference.
The app displays extra delivery information
You may see notes from the customer in the app, which could include helpful details like apartment numbers, gate codes, and other instructions. If you can’t find the customer, feel free to contact them.
The restaurant staff can help you double-check orders
Other delivery people suggest that verifying orders at the restaurant, especially drinks and small bags, helps you from leaving anything behind accidentally.
A friendly greeting goes a long way
Customers often appreciate a warm greeting and a thank you.
Frequently asked questions
- What if I can’t find the customer?
- What if they call and request an address change?
- What if the order is canceled while I’m on the way?
- What if I can’t deliver an order?
The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice.