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Sales Training Manager, Latam

Community Operations em Mexico City, Mexico

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

 

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About the Role

 

To support our mission, we’re looking for a Sales Learning Manager to develop our employees and leaders through Sales training programs.

The ideal candidate is empathetic, energetic, driven, and a self-starter with strong experience in sales and sales training.

What You’ll Do

  • Identify needs within sales organization and design training content to improve and influence results
  • Leverages data and insights to design training programs
  • Support the design of training content related to sales process, tools, techniques, value propositions, products and solutions based on market and company sales priorities
  • Deliver training and serves as an expert in the sales learning area
  • Improve training effectiveness by developing new approaches and techniques
  • Partnership. Work with Global L&D/HR and People Development to deploy Sales training programs

What You’ll Need

  • Bachelor’s Degree in business or human resources, communication or other development program;
  • Minimum of 3+ years’ experience in Learning & Development with focus on Sales
  • Deep understanding of day-to-day sales processes
  • Strong understanding of learning principles and theory
  • Professional proficiency in English and Portuguese
  • Able to provide clear and strong communication, both verbal and written
  • Explorer - the ability to self-serve, investigate and get the resources you require will make you much more effective in this role. Self-starter attitude is a must!
  • Understanding of core leadership principles : Problem-solving, decision-making, coaching, people management, communication, driving improvements, cultural carrier

Bonus Points If

  • Experience working in a customer service environment (business process outsourcing, call centers, etc.)
  • Experience with multimedia design and content authoring tools

About the Team

 

The most successful consumer technology companies build a culture where everyone is involved in the learning processes, where they are constantly evolving, and finding new methods, and measurements of success. Put our people first is key as it enables a higher potential to deliver moments of truth. Our team is responsible to provide learning experiences with right methods at the right time. We strive to use technology and innovative methods to deliver high quality soft skills and continuous learning programs. We are a team working on giving world-class support to Latin America Support Partners, Greelights and Centers of Excellence.

 

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Na Uber, não só aceitamos as diferenças como também elas são celebradas, apoiadas e aproveitadas para benefício de nossos funcionários, produtos e comunidade. A Uber tem orgulho de ser um local de trabalho com oportunidades iguais e um empregador de ação afirmativa. Estamos comprometidos com oportunidades iguais de emprego, independentemente da raça, cor, ascendência, religião, sexo, nacionalidade, orientação sexual, idade, cidadania, estado civil, deficiência, identidade de gênero ou status de veterano.