Uber Eats Strategy and Operations Coordinator (Growth)
City Operations, Operations & Launch em Sao Paulo, Brazil
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
About the Role
The Uber Eats Strategy and Operations Coordinator (Growth) role is a unique opportunity to have a high influence on Uber Eats strategy. This is a critical role as it will be developing and executing user promotions and other growth strategies to ensure UberEats hits topline trips and gross bookings growth at the most optimal investment level. At the same time, it will also be supportive to innovative initiatives with potential to impact topline and LTV per user to Uber.
What You’ll Do
Evaluate overall topline results, diagnose growth performance and trends
Develop and execute user promotions and other growth strategies based on lifecycle profiles (existing users, new users, cross-sell with ridesharing business, etc.) and user cohorts
Run experiments to better understand elasticity and user behavior across different channels and levels of investment.
Support the scoping of business opportunities incremental to our business as usual
Evaluate fit with existing user base, potential additional revenue/users and strategic priority
Support the execution of operational pilots to identify potential fail points and how to unblock scale
Measures of success: achieve topline trips / GB, meet budgeted spend per trip and user engagement/acquisition related metrics
What You’ll Need
Bachelor's degree from a 4-year university
A minimum of 2 years of experience is expected, but we will consider candidates with less experience if they meet our other requirements
Knowledge about process development. The goal is to make user promotions and other growth activities robust and comprehensive across ops and marketing in 2019
Adaptability to change and ability to execute quickly. This area is focused on optimising for growth and scope change may happen frequently
Experience with analytics and experimentation techniques is a plus. We want to build a knowledge base of tactics with an expectation of how they will impact the market
Na Uber, não só aceitamos as diferenças como também elas são celebradas, apoiadas e aproveitadas para benefício de nossos funcionários, produtos e comunidade. A Uber tem orgulho de ser um local de trabalho com oportunidades iguais e um empregador de ação afirmativa. Estamos comprometidos com oportunidades iguais de emprego, independentemente da raça, cor, ascendência, religião, sexo, nacionalidade, orientação sexual, idade, cidadania, estado civil, deficiência, identidade de gênero ou status de veterano.