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Head of SMB, Uber Eats - Brazil

Sales, Business & Sales em Sao Paulo, Brazil

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

 

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About the Role

 

The Head of SMB role is a unique opportunity to help grow Uber Eats. As Head of SMB you will oversee multiple sales teams across Brazil focusing on people management, building best-in-class sales operations and working closely with the General Manager & Executive Leadership in setting and achieving sales strategy.  This role will own the strategy and execution of how Brazil attracts, acquires and develops Small and Medium Restaurants at scale through technology, automation and process optimization.

 

What You'll Do

 

  • Build and manage a successful sales team responsible for exceeding sales critical metrics and working closely with regional leadership and cross-functional teams.
  • Be a strategic thought partner to the General Managers in regards to sales, restaurant partnerships and local restaurant acquisition.
  • Initiate sales & marketing strategies for Brazil and drive successful execution to achieve results.
  • Provide management and leadership for a team of sales managers, executives and operational program managers
  • Collaborate closely with sales operations to analyze results and see opportunities to improve systems, processes, and programs.
  • Work closely with product teams to innovate on our ability to grow our business & form best in class customer relationships.
  • Partner with our internal support org to be accountable and own the strategy for restaurant support
  • Work across multiple sales channels in the SMB space, setting the best strategy and execution

What You'll Need

  • A minimum of 8 years of experience in B2B companies with a track record of steadily growing responsibility in sales or customer growth.
  • A minimum of 5 years experience sales management experience.
  • A track record of developing people and building teams.
  • Data-driven decision making mentality and sound business judgment through strong analytical thinking
  • High degree of comfort with change; Uber’s high growth means frequent change for teams.
  • High standards for your performance, and your team’s performance.
  • Extraordinary communication and organizational skills
  • A builders’ spirit; making something, where nothing existed before, gets you excited.
  • Previous experience with Salesforce or other CRM/Sales tools suggested
  • Fluency of English and Portuguese

About the Team

As the SMB Lead Brazil you will report to the Head of Restaurants for Brazil. You will lead a team of Sales managers and program managers focused on growing the SMB restaurant segment for Uber Eats in Brazil and improving their performance and relationships with Uber Eats.


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Na Uber, não só aceitamos as diferenças como também elas são celebradas, apoiadas e aproveitadas para benefício de nossos funcionários, produtos e comunidade. A Uber tem orgulho de ser um local de trabalho com oportunidades iguais e um empregador de ação afirmativa. Estamos comprometidos com oportunidades iguais de emprego, independentemente da raça, cor, ascendência, religião, sexo, nacionalidade, orientação sexual, idade, cidadania, estado civil, deficiência, identidade de gênero ou status de veterano.