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October 28, 2019
Uber Unlock FAQ
Uber

Any questions regarding Uber Unlock? You will find answers to the frequently asked questions below.

  • Uber Unlock is an initiative dedicated to active Uber riders, providing them with bonuses for the taken rides.

  • Uber Unlock is available for users actively riding with Uber in Poland. Users invited to participate will receive an email with a welcoming bonus, as well as the information on how to redeem it and how to maximize the chances to get another one.

  • Uber Unlock is an initiative through which we want to thank our most active users for their engagement, so if your friends actively use Uber, they will for sure be invited to join. If your friends just started using Uber recently, we encourage them to keep riding and to follow our social media in the upcoming months.

  • Uber Unlock fun will last until January 31, 2020. 

  • Uber Unlock offers a variety of bonuses to satisfy everyone. For example: 

    • 20% discount for 5 Uber rides and Uber Star access, valid for six weeks from the date of activation, latest activation date 31.12.2019
    •  free Uber Eats delivery, valid for two weeks from the date of activation, latest activation date 31.01.2020
    • voucher for the amount of 20 PLN for CHILI, both site (https://pl.chili.com/) and application, for any film from Special Selection category; can be activated until 31.03.2020, valid 28 days after activation
    • voucher for Audioteka, both site (https://audioteka.com/pl/) and application, for any audiobook, valid until 31.03.2020
    • voucher for the amount of 50 PLN for empik.com, valid until 10.04.2020
    • 10 PLN in Uber Credits to use for Uber or Uber Eats

  • Each of the bonuses is given for a certain amount of rides:

    • Free Uber Eats delivery – 7 rides taken with no promotions or discounts
    • 10 PLN Uber credits – 8 rides taken with no promotions or discount
    • voucher for the amount of 20 PLN for CHILI – 14 rides taken with no promotions or discounts
    • voucher for any audiobook from Audioteka – 11 rides taken with no promotions or discounts
    • voucher for the amount of 50 PLN for empik.com – 36 rides taken with no promotions or discounts
    • voucher o wartości 50 zł na zakupy w empik.com, ważny do 10.04.2020

    Taken rides cannot be considered several times for bonuses of different character and values. The users will be progressively given bonuses for being active, eg. user who had taken 7 rides and was given a free Uber Eats, needs to take 8 new rides to get 10 PLN in Uber Credits.

  • The bonuses are given automatically. Each time the users decide for themselves whether they want to redeem them or not. The users will be progressively given bonuses and a certain number of rides needs to be taken in order to receive another bonus.

  • All users will receive emails about the bonuses they were given.

  • The bonuses for Uber Unlock were carefully and selectively chosen, basing on their attractiveness, so we hope that every user can find something suitable. An exchange of bonus for a different one or cash equivalent is not possible.

  • Contact us through “Help” section in the application or on site https://help.uber.com/

  • If the problem regards Uber, contact us through “Help” section in the Uber application or on site https://help.uber.com/. If the problem regards Uber Eats, contact us through “Help” section in the Uber Eats application or on site https://help.uber.com/ubereats.

  • Contact us through “Help” section in the Uber Eatsapplication or on site https://help.uber.com/ubereats.

  • Please contact CHILI via contact form at https://help.chili.com/hc/en-us/requests/new 

  • Please contact Audioteka via contact form at https://audioteka.com/en/contact

  • Please contact empik via contact form at  https://www.empik.com/pomoc/kontakt

Category
Promotions
Written by

Uber

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