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Head of Marketing Planning & Operations - Uber Eats, EMEA

Central Marketing, Marketing w Amsterdam, Netherlands

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.


We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.


About the Role


As the Head of Marketing Planning & Operations, the nature of your work is focused on facilitating strategic alignment and creating integration tools and processes that best support a go-to-market calendar inclusive of 365 marketing communications, campaigns as well as read and react initiatives. You will lead a team of operations managers that support various marketing functions to create efficiencies within this process and to enable best in class marketing work. You will also serve as the chief of staff to the EMEA Head of Marketing for Uber Eats, working with teams at HQ and across the world, to provide hands-on leadership in designing, prioritizing, and implementing planning and process excellence for marketing.


As a critical member of Uber Eats Marketing LT in EMEA, you will lead planning and projects with strategic thinking, integrated process excellence, and an operational mindset. For this role you should have excellent critical thinking skills, excellent time-management and organizational habits, and the ability to clearly communicate and present information to seek buy-in.

What you will do:

  • Vision: Work closely with Head of Marketing - Uber Eats, EMEA to develop and deploy marketing strategies and a go-to-market process (and calendar) enabling best in class work (strategic, creative, quality, relevant, timely, efficient and impactful).
  • Communication: Help to communicate priorities and act as a thought-partner, sounding board and consultant to leadership.
  • Program/Project Management: Be a hustling, multi-tasker. You’ll be THE go to person for marketing functional leaders as well as the Heads of Marketing in regions. You will also closely manage the marketing budgets and timelines across the integrated team - partnering with marketing research and analytics to define relevant metrics to measure ROI.
  • Process improvement: Identify operational and structural weaknesses and help improve existing or develop new systems, processes and tools that positively impact productivity, profitability, accountability and service.
  • Scale: Build, maintain, and communicate a regional go-to-market process (marketing planning, development, deployment and execution against a consumer centric calendar).
  • Build Relationships: Interface with other functional areas (Operations, Product, Business Development, Sales, Legal, Finance etc.) to ensure we are bringing all available tools to bear on our toughest problems.
  • Lead by example: Be incredibly truth-seeking, set a high bar for the team to think boldly and creatively, communicate frequently and with high quality; then funnel that energy into concrete processes and execution plans.


What you will need:

  • A minimum of 12 years experience as a marketing leader driving exceptional results.
  • Expertise within complex, global consumer marketing organizations.
  • Brand Marketing operations knowledge, from brand design to retail and event production.
  • Demonstrated financial/budgeting accountability.
  • A strategic leader with deep understanding of organizational effectiveness and a champion of efficiency.
  • Experience recruiting, managing and developing best-in-class talent and building high-performing, collaborative teams in a high growth environment.
  • An energy giver with a positive outlook and the ability to influence the direct team, peers, and senior leaders across all company functions.
  • A natural team player, with a strong track record of cross-functional leadership and partnership.
  • A passion for creating structure and overcoming organizational inertia.
  • Very strong analytical skills with the ability to promptly establish priorities and communicate expectations
  • Ability to work with remote teams and across time zones to develop strategies and foster a cohesive and creative work environment.

Zobacz naszą politykę prywatności kandydata

W Uber nie tylko akceptujemy różnice, ale je celebrujemy, wspieramy i wierzymy, że dzięki różnicom nasi pracownicy dużo zyskują; to właśnie różnice pozwalają udoskonalać produkty i społeczność. Z dumą informujemy, że zapewniamy równe warunki pracy każdemu. Gwarantujemy takie same warunki pracy bez względu na rasę, kolor skóry, pochodzenie, wyznanie, płeć, orientację seksualną, wiek, narodowość, stan cywilny, niepełnosprawność, identyfikację płciową.