New Zealand government relief guide
As part of our global efforts to help support driver and delivery partners during the COVID-19 crisis, Uber is working to gather up-to-date information about government financial support that you may be eligible for and how you can request it.
In this guide, we’ll provide access to resources to help you understand some of the support that is currently available.¹
Not in New Zealand? Go here to find information for other locations.
COVID-19 Wage Subsidy
The New Zealand Government has recently introduced a wage subsidy scheme that covers self-employed individuals affected by COVID-19.
This scheme is administered by the Ministry of Social Development (“MSD”). More information can be found on their website here
Information from the Inland Revenue Department (“IRD”) about tax treatment for self-employed individuals can be found here
Haven’t yet indicated to the IRD that you are self-employed? See FAQ below.
To apply for the subsidy, follow the link below.
Protection for renters and tenants
Support is available to ensure renters stay in their rental properties with a 6-month freeze on residential rent increases and increased protection from having tenancies terminated.
Mortgage repayment holiday scheme
New Zealand’s retail banks are offering to defer repayments for residential mortgages for up to 6 months for customers financially affected by COVID-19. Note that banks will assess the suitability for each customer who is asking for a deferral. Customers should contact their bank for further details or queries about the scheme.
Help with living expenses
You may be eligible to receive a benefit or some other financial help from Work and Income. There is help available for urgent costs like food, utilities and accommodation costs.
We encourage driver and delivery partners to continue checking relevant websites to stay up to date with changes and new measures being implemented.
Frequently Asked Questions
- What information do I need to apply for the COVID-19 Wage Subsidy?
When you apply you will need to provide your:
- business IRD number (this is your personal IRD number - you can find this by visiting IRD.govt.nz
- employment type (whether you're working less than 20 hours, or 20 hours or more)
- IR customer name (this is your name, not your trade name)
- business address
- contact name, email address and mobile number
- bank account number.
- What if I have not yet indicated to the IRD that I am self-employed?
We understand that the Inland Revenue Department (“IRD”) will be verifying whether self-employed wage subsidy applicants are indeed registered as self-employed. If your self-employment status with IRD is not correct, then you may experience delays with your application
To prevent such delays, the IRD recommends that you:
- ensure that their self-employed status with the IRD is correct, or
- request the IRD to update their records. Such a request can be made by sending the IRD a secure message through their MyIR online account, indicating the date you first joined and started earning on the Uber platform.
The IRD should inform you when the update has been carried out which will hopefully ensure a smoother path if you apply for the wage subsidy.
If there are any issues with your employment status, then you should contact the IRD directly.
¹The material provided on this page does not, and is not intended to, constitute legal, financial, tax, or other advice. It is for informational purposes only. Please consult your legal adviser or financial adviser to obtain advice with respect to your particular situation. For your convenience, this page contains links to third-party websites. Uber is not responsible for the content in those third-party sites or the products or services offered through them. We will make every effort to keep this site up to date with the most current information. However, Uber does not guarantee the accuracy, reliability or currency of the information. Any errors brought to our attention will be corrected as soon possible but we accept no liability for any loss or damage a person suffers because that person has directly or indirectly relied on the information presented on this webpage.