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Arrange courtesy trips for your guests

Request trips on behalf of your customers and guests with Uber Central to get them where they need to go.

Harness the power of Uber for your customers

Enhance your customer service

Show your customers you care by arranging their transport to get them where they need to go.

Spend less time coordinating

Spend more time focusing on your business. Arrange trips from one dashboard and let Uber handle moving your customers.

Offer transport for all

Click on a button, get a trip for your customers and guests. They don't even need the Uber app.

Provide guests with a personal touch

Courtesy trips for your guests to keep them moving – and coming back. Stand out by offering exceptional service experiences for the people who matter most to your business.

Get your guests where they need to go

Arranging courtesy trips is as easy as 1-2-3.

First: schedule a pick-up

Enter your guest’s information and a pick-up location into the web dashboard. We’ll take it from there.

Next: rider and driver connect

Your guest will receive texts to let them know who’s picking them up and when the driver will arrive.

All set: see live trip progress

Follow along on the web when your guest is on their way, and get an estimated time of arrival.

A premium service for valued guests

Showing your guests that you really care depends on your business providing thoughtful, comfortable experiences. Offer trips to both customers and VIP guests to make them feel special and keep them coming back.

More time moving, less time waiting

Reduce the costs and waiting times associated with managing a shuttle or fleet of vehicles by arranging trips for your guests. Only pay for the trips you need, when you need them.

Swoop in to save the day

When your customer is in a rush and without their own wheels, you can play the hero by arranging a trip with Uber to pick them up quickly and get them on their way in comfort.

“A game changer. It allows our hotel to align to the needs of today's traveller.”

Dean Yamashita, Hotel Angeleno, Los Angeles

Extend your customer service door-to-door

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