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Partner Protection Insurance with Allianz Partners

In June 2018, Uber introduced the Partner Protection insurance program, under which drivers and couriers using the Uber app are covered, subject to terms and conditions for financial consequences of major life events, for example, the occurrence of physical injury, a serious illness or having a baby.

You may submit a claim using the online claim form below within ninety (90) days of an accident, event or circumstance occurring during the provision of transportation/delivery services (ride/delivery) or an event occurring outside of a ride/delivery.

Coverage while On-Trip and Off-Trip

Starting date

The Partner Protection insurance program started on June 1, 2018.

Coverage while On-Trip and Off-Trip

On-Trip: From the time you accept a ride or delivery request until completion, plus 15 minutes thereafter.

Off-Trip: The time you are not providing transportation or delivery services through the Uber app.

What is insured?

Insured for high costs

All drivers and couriers covered by the insurance policies are automatically insured through Allianz Partners.

The On-Trip coverage, up to certain limits, covers medical expenses, and costs incurred by death, permanent disability, hospitalisation, and injuries. Check the policy summary for more information about the requirements and the maximum benefits.

Insured for loss of earnings

Eligible drivers or couriers are also covered for Off-Trips events, such as serious illness, physical injury, maternity/paternity and court attendance. Check the policy summary for more information about the conditions and the maximum benefits.

At no cost to you

As part of our global commitment to safety, we have partnered with Allianz Partners, the world's leading insurance brand, to provide you with this protection. There’s no need to sign up — all eligible drivers and couriers are automatically protected by the insurance, at no cost to you.

Submit claim

You can submit a claim using the online claim form below.

Further documentation

Driver Partners

Full policy details and exclusions.

Frequently asked questions

  • On-Trip: From the time you accept a ride or delivery request until completion, plus 15 minutes thereafter.

    Off-Trip: The time you are not providing transportation or delivery services through the Uber app.

    The insurance for 'Off-Trip' is only valid for 'active partner drivers' and 'active delivery partners'. Check the policy summary for the eligibility requirements.

  • On-Trip: All drivers and couriers covered by the policy terms and conditions are eligible for the benefits from the moment you accept a request for a trip or delivery to completion, plus 15 minutes thereafter.

    Off-Trip: To be eligible for Off-Trip, you must be an “Active” Driver or Delivery Partner. This means:

    • that you must have completed at least (i) 150 trips as a driver or (ii) 30 deliveries as a courier in the eight weeks immediately prior to the incident to submit a valid claim.
    • eligibility for Maternity/Paternity benefit: (i) any driver partner who has completed three hundred (300) trips in the six (6) months prior to the child's date of birth if the driver partner is the birth mother of the child; or (ii) any delivery partner who has completed sixty (60) deliveries in the six (6) months prior to the child's date of birth if the delivery partner is the child's biological mother.

What are the limits of the cover?

  • CoverageCoverage PeriodNetherlands Limit
    Medical CoverOn-TripUp to €7,500 reimbursement
    Accidental Death BenefitOn-Trip€50,000 Lump Sum + up to €6,000 Funeral Costs reimbursement
    Permanent Disability CompensationOn-TripUp to €50,000 lump sum
    Inconvenience Compensation(Hospitalisation)On-Trip€800 lump sum
    Inconvenience Compensation(Injury)On-TripPartner Drivers up to €1,650(€55 per day for up to 30 days). Delivery Partners up to €900(€30 per day for up to 30 days)
    Severe) Sickness & Injury Compensation(For sickness or injury leading to more than 7 consecutive days of inability to work)Off-TripPartner Drivers up to €825(€55 per day for up to 15 days). Delivery Partners up to €450(€30 per day for up to 15 days)
    Maternity / Paternity One-off PaymentOff-Trip€1,000 lump sum
    Jury Service One-off PaymentOff-Trip€500 lump sum

The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice.

Note: some links to external sources provide information in local language.