Employee guide to Uber for Business
Learn how to get the most from your company's Uber for Business account. Save time on expensing, avoid needing reimbursements, automatically apply expense codes and more.
How Uber gets you there
Ride with confidence
Your safety is important to us before, during, and after every trip. That's why we continue to develop technology that helps make millions of rides safer every day.
Skip the airport shuttle
Request a ride on-demand at over 400 airports across the globe. And with multiple vehicle options, there's plenty of room for all your luggage.
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Click "Get started"
You will receive an invitation from Uber for Business in your work inbox. Click the "Get Started" link and follow the steps to start riding on your company’s account.
Sign in or sign up
If you already use Uber for personal travel, sign in with your existing Uber account credentials. This will allow you to seamlessly swap between personal and business travel in your app. Note that we won’t share personal travel information with your company.
Launch your Uber app
Once open, you will see two profiles - your personal profile and your company’s business profile.
Requesting a ride on your company profile
To request a ride on your company profile, open your Uber app and enter your pickup and destination addresses. Then, underneath the Vehicle Type selector, tap on the default profile or payment method, and select your company profile.
Not finding your answer, or need more help? Email email@example.com and we'll get back to you.
- Do I need to download another app?
No, there’s just one app for Uber, whether you’re riding for business or personal purposes. If you already have the app and are an existing Uber user, make sure to sign in with your personal account credentials when you accept the invitation.. You can separate your travel for personal, business, or other purposes, by selecting the appropriate profile you wish to travel with.
- I accidentally charged my trip to the wrong profile, what do I do?
For trips accidentally charged your business profile instead of personal, take the following steps: From the Menu tap Help > Your Trips > Select Trip > I had an different issue > I used the wrong payment method or profile. Someone from our support team will take care of switching the trip profile for you! If your accidentally charged personal, email firstname.lastname@example.org
- I already have an Uber account. Do I need to create a new one?
No, if you already ride with Uber, select “Yes, Sign In” when you accept the invitation and sign in with your existing account. This will link you to your company’s account and allow you to switch between personal and business with the same login.
- I accepted the invitation, but I’m not seeing my company’s profile in the app. What can I do?
Try signing out of the app (Menu icon > Settings > Sign out) and sign back in. Be sure you’re signing in with the mobile number linked to your Uber account. You should see your company’s profile when you tap the icon in the top right corner of the screen. If you’re still not seeing it, reach out email@example.com and we’ll be happy to help.
- I tried creating an account, but it says my mobile number is already in use. What now?
You may have an existing Uber account. Try going back and clicking “Yes, Sign In” and sign in using your existing mobile number. If you need to reset your password, you can do so here. If you’re still unable to sign in, you can reach out to firstname.lastname@example.org and a member of our team will help.
- Where is my invitation?
Be sure to check your spam/junk folder. If you’re still not seeing it or you haven’t been invited yet, reach out to the account administrator at your company who can send you a new invitation. It’s important to note that each invitation link is unique, so please do not use a colleague’s invitation.