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Follow the law

This section is based on laws and regulations that everyone must follow. For example, using Uber apps to commit any crime or to violate any other law is prohibited.

Car seats

Drivers and riders should comply with local laws when traveling with infants and small children. When riding with children, it’s the account holder's responsibility to provide and fit a suitable car seat. Children age 12 and under should travel in the back seat.

Follow all laws

You’re responsible for knowing and obeying all relevant local laws, including airport rules and regulations when at the airport, and the rules of the road, including speed and traffic laws, at all times when using the Uber apps.

Service animals

Local laws require that drivers must provide rides to anyone with a service animal. Knowingly refusing a rider a trip because of their service animal will result in losing access to the Uber apps, even if a driver has allergies, religious objections, or a fear of animals.

Drugs and alcohol

Drug use and open containers of alcohol are never allowed while using the Uber apps.

Firearms and weapons

Riders and their guests, as well as drivers, are prohibited from carrying firearms or weapons of any kind while using the Uber app, to the extent permitted by applicable law.

Fraud

Deception can weaken trust and also be dangerous. Intentionally falsifying information or assuming someone else's identity, for example when signing in or undergoing a security check, isn’t allowed.

Provide accurate information when reporting incidents, creating and accessing your Uber accounts, disputing charges or fees, and requesting credits. Only request fees or refunds that you’re entitled to, and use offers and promos only as intended. Don’t knowingly complete invalid transactions.

Other unacceptable activities

Never harm the business or brand by doing things like using Uber’s trademark or intellectual property without permission.

No Uber account may be used to arrange and pay for, or advertise the use of, rides, deliveries, bike or scooter trips, transit, or other activities on the Uber apps as part of illegal, discriminatory, hateful, or sexually explicit activities.

See more Community Guidelines

Treat everyone with respect

Help keep one another safe