Terms and Conditions for Renewable Passes
1. How Renewable Passes Work.
You may receive an offer in-app or by email for specific monthly renewable benefits and discounts that can be applied on Uber App purchases ("Offer"). Each Offer will include important details and terms, such as where and when a Renewable Pass may be used, the benefit(s) conferred by the Renewable Pass (“Pass Benefits”), the cost of the Renewable Pass (“Pass Rate”), and the billing interval (“Billing Cycle”). Please refer to your Offer for details before purchasing the Renewable Pass. When you buy a Renewable Pass you agree to have your credit card charged every Billing Cycle on a recurring basis, you agree to these Renewable Pass Terms, as well as the specific terms of the Offer. Offers are limited and subject to change.
By participating in this Program you are agreeing to these Renewable Pass Terms. If you do not agree to these Renewable Pass Terms, do not participate in the Program.
2. Duration and Frequency of Charges.
When you buy a Renewable Pass, you'll be charged the Pass Rate for your first Billing Cycle on the date of purchase, which activates the Renewable Pass for the term set forth in your Offer. Unless you cancel, you'll be charged at the Billing Cycle stated in your Renewable Pass Offer based on the initial purchase date on your selected payment method. BY DEFAULT (AND WITH PRIOR NOTICE TO THE EXTENT REQUIRED BY APPLICABLE LAW), YOUR RENEWABLE PASS WILL AUTOMATICALLY RENEW AT THE BEGINNING OF EACH BILLING CYCLE, AND THE PASS RATE WILL BE AUTOMATICALLY CHARGED TO YOUR SELECTED PAYMENT METHOD. If you do not want your Renewable Pass to automatically renew, you can cancel your subscription in accordance with Section 3 below.
If your selected payment method is declined, Uber will prompt you for a new payment method but reserves the right to terminate any unpaid periods in your Renewable Pass with no further charges to you. Uber and/or its parent, subsidiaries and/or affiliates are not responsible for any fees charged by the cardholder's bank including, but not limited to, overdraft fees, insufficient funds fees, interest charges, foreign exchange fees, cross border fees, and other penalties levied by the cardholder's bank.
3. Canceling Your Renewable Pass.
You may cancel your Renewable Pass within the applicable Uber App up to 24 hours prior to your next scheduled payment to avoid further charges. To do this, go to the applicable Renewable Pass section in the Uber App that you purchased your Renewable Pass in and toggle off the "auto-renew" setting.
If you cancel your Renewable Pass, you will still have access to your Pass Benefits until the end of the current Billing Cycle. All monthly payments are non-refundable and non-transferable, and will not be refunded on a pro-rata basis for any cancellation initiated during a Billing Cycle. Please use help.uber.com to report any unauthorized charges within 60 days. Uber is not responsible for overdraft fees that may be incurred.
4. Combining Promotions.
Notwithstanding the terms and conditions of other promotions offered by Uber or third parties, Uber in its sole discretion may permit Pass Benefits to be combined with other promotions.
5. Free Trial.
Uber and/or third parties on behalf of Uber may offer some users a free trial or other promotional subscriptions to a Renewable Pass. Such trial or promotional subscriptions are subject to these Renewable Pass Terms except as otherwise stated in your Offer. Only one trial or promotional subscription is available per user. Free trial eligibility is determined by Uber at its sole discretion and Uber may limit such eligibility or duration to prevent free trial abuse. Certain limitations may exist with respect to combining a free trial with any other offers.
AT THE END OF YOUR APPLICABLE FREE TRIAL PERIOD, YOUR RENEWABLE PASS WILL AUTOMATICALLY RENEW AND YOU WILL BE CHARGED THE PASS RATE STATED IN YOUR OFFER AT THE BEGINNING OF EACH BILLING CYCLE UNTIL YOU CANCEL YOUR RENEWABLE PASS.
6. Changes to Renewable Passes.
Uber reserves the right to modify or stop offering Renewable Passes or change Pass Rates, Pass Benefits or route prices, at any time in its sole discretion. In the event Uber increases the Pass Rate of a Renewable Pass, we will provide you with thirty (30) days prior notice via email before such changes take effect. All changes will be effective upon your next Billing Cycle, but you may avoid these changes by canceling your Renewable Pass according to the instructions above.
Uber may terminate your Renewable Pass at our discretion without notice. If that happens, Uber will give you a pro-rated refund based on charges already applied to your current billing period. We will not give any refund for termination related to conduct that we determine, in our sole discretion, violates these Renewable Pass Terms, any applicable law, or involves fraud or misuse of the Renewable Pass.
7. Changes to Renewable Pass Terms.
Uber reserves the right to modify these Renewable Pass Terms. If we make material changes to the Renewable Pass Terms while you have an active Renewable Pass, we will notify you either in the Renewable Pass section of the applicable Uber App and/or via email. Revised Renewable Pass Terms become effective at the beginning of the next Billing Cycle and your continued use of a Renewable Pass constitutes your acceptance of the revised Renewable Pass Terms. If you are not willing to agree to the revisions, you may cancel your Renewable Pass in accordance with Section 3 above.
8. Transfer of Rights.
Uber's rights and obligations under the Program may be assigned or transferred by Uber to any other related or unrelated entity at any time, and performances shall be the responsibility of that entity.
9. Interpretation of Renewable Pass Terms.
All interpretations of these Renewable Pass Terms will be at Uber's sole discretion and Uber's decisions will be final.
The Program and/or any of its features may be unavailable, inaccurate or interrupted from time to time for a variety of reasons. We are not responsible for any unavailability, interruptions or errors of the Program or its features. Uber may from time to time request information from you to confirm your identity before renewing your Renewable Pass. Uber may delay your access to Renewable Pass until you comply with this information request. The Program and all the information accessible through it are provided for information purposes only on an "as is" and "as available" basis. We, our information providers and their agents make no warranties, representations, or guarantees of any kind, express or implied, including but not limited to, accuracy, currency, or completeness, the operation of the Program, the information, materials, content, availability, and products. Renewable Passes and these Renewable Pass Terms are provided by Uber and do not modify the contractual relationships among or between the individuals and entities that use Uber’s technology to offer goods or services, and Uber or any Uber affiliates (including without limitation Rasier, LLC and Portier, LLC), except as expressly set forth herein. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to, implied warranties or merchantability and fitness for a particular purpose.