Becoming a delivery partner
To get started, download the Uber Driver app. Once you have created an account and uploaded the required documents, it will take up to 72 hours for these to be reviewed and verified. Then, following completion of a road safety quiz, your account will be activated within 72 hours and you will be ready to start delivering once you have accepted the terms and conditions. When you’re ready to drive, just tap Go on the home screen of the Uber Driver app.
Before creating an account
- Signup requirements
- To signup as a Delivery Partner with Uber Eats, you must be at least 18 years old.
- Government employees who are prohibited from having a second job, such as Self-Defense Forces Personnel, cannot register as Delivery Partners.
- Foreign nationals must have a status of residence that allows them to work as a Delivery Partner for Uber Eats. Please be sure to submit your ID and proof of permission to work. For more information, check the "Documents Required for Foreign Nationals (Statuses of Residence eligible for signup)” at the bottom of the page. Please note that Uber Eats will only accept new signup requests from foreign nationals if they are a special permanent resident or permanent resident, Spouse or Child of a Japanese National, Spouse or Child of a Permanent Resident, a long-term resident, a dependent, or have a Designated Activity status (working holiday).
- To become an Uber Eats Delivery Partner, you will need basic Japanese communication skills.
- Under Account Name, enter your full name as it appears on your passport including any middle names.
- You may submit official certificates (such as driver's license, resident card, passport, my number card, Juki card, health insurance card, etc.) as supporting documents to prove your maiden name or alias name. For health insurance cards, please cover up the numbers and QR code.
- To signup as a Delivery Partner with Uber Eats, you must be at least 18 years old.
- Delivery vehicles
- Deliveries using vehicles for private use are not permitted by law. Motorbikes over 125cc and light vehicles must be reported as "light motor truck transportation businesses".
- Fully electric bicycles and pedal-powered bicycles are considered motorized bicycles by law.
We ask that you submit documentation to confirm that you meet the requirements during the signup procedure below.
- Kickboards and skateboards, whether motorized or human-powered, cannot be used for deliveries.
- Bicycle Registration for Anti-Theft Purposes is required by law. Please make sure to register your bicycle for Anti-Theft Purposes.
- Uber strongly encourages wearing helmets when delivering by bicycle. Delivery Partners who wear helmets can join HelmetClub, which offers three main benefits. For more information and to apply for membership, click here.
- Deliveries using vehicles for private use are not permitted by law. Motorbikes over 125cc and light vehicles must be reported as "light motor truck transportation businesses".
- Points to note when creating your account
- You can only signup for one account in your own name.
If you create multiple accounts, these accounts will be deactivated.
- For the account name, please enter your real name in roman characters, as shown on your identification documents.
- Please contact Support if you would like to correct your submitted documents or account name.
- You can only signup for one account in your own name.
If you create multiple accounts, these accounts will be deactivated.
Required Documents
All documents must be in the name of the person who is signing up.
For each delivery method
- Foot or bicycle
- Profile photo
- Identification card
- ATM card
- Profile photo
- Moped
*Mopeds are motorbikes of 125cc or less; light motorbikes are between 125cc and 250cc; small motorbikes are over 250cc (all classifications are from the Road Transport Vehicle Act).
- Profile photo
- Identification card
- ATM card
- Driver’s license
- License plate
- Liability insurance certificate
- Profile photo
- Light two-wheeled vehicle
Motorbikes between 125cc and 250cc classified under the Road Transport Vehicle Act.
- Profile photo
- Identification card
- ATM card
- Driver’s license
- License plate
- Liability insurance certificate
- Optional insurance or Automobile Mutual Aid Certificate
- Light motor vehicle certificate
- Profile photo
- Small two-wheeled vehicle or kei-car
Motorbikes over 250cc classified under the Road Transport Vehicle Act.
- Profile photo
- Identification card
- ATM card
- Driver’s license
- License plate
- Liability insurance certificate
- Optional insurance or Automobile Mutual Aid Certificate
- Vehicle Inspection Certificate
Attention (NEW): We have started on-boarding Kei passenger cars for delivery across all of Japan. Please find all details regarding signing-up with your Kei car here.
- Profile photo
ID documents for foreign nationals
- Permanent Resident, a Spouse or Child of a Japanese National, a Spouse or Child of a Permanent Resident, Long-term Resident
Proof of identity
The following 2:
- Front of Residence Card
- Driver's license, My Number Card, or Passport
Proof of work permit
- Back of Residence Card
- Front of Residence Card
- Special permanent resident
Proof of identity
- Front of Special Permanent Residence Certificate
Proof of work permit
- Back of Special Permanent Residence Certificate
- Front of Special Permanent Residence Certificate
- Persons engaged in designated activities (working holiday)
Proof of identity
The following 2:
- Front of Residence Card
- Passport
Proof of work permit
The following 2:
- Back of Residence Card
- Designation Certificate
- Front of Residence Card
Photographing the required documents
Documents should be placed on a flat surface and photographed so that the entire document is captured in the frame, including all four corners.
Photos must be clear and details must be visible without any blur or glare.
Check that the name on the document matches that of the account.
Photo tips
Do not hold the card while taking the photo
Uploads that are illegible due to scratches, etc. will not be accepted
Ensure there is no glare
Ensure the image is not blurred
Ensure that the image is not too dark
Taking your profile photo
Profile photos will be visible to customers. Photographs taken for driver's licenses or other identification photo data will not be accepted.
- Sunglasses, masks and hats should be removed.
- Take a forward-facing, centered photo including your full face from the shoulders up, with the face positioned in the center of the screen.
- Ensure that no other person is in the frame and that there are no objects or shadows in the background.
- Do not use an app or other method to edit your profile image.
Photographing the following documents
- Your Identification Card
Valid Driver's License, My Number Card, or Passport.
If you have changed your last name, such as by marriage, and your new last name appears on the back of your driver's license, please upload a single photo of the front and back of the license.
- An ATM card
Take a photo of the ATM card for the bank account registered to your account.
- Ensure that ①the bank name, ②account number, and ③account name can be read in the photo.
- We cannot accept ATM cards from the following banks.
Register for an available financial institution designated by Uber and take a picture of that ATM card.
- Shinkin Bank
- Shinkumi Cooperative bank
- Japan agricultural cooperatives (JA)
- JFA Japan Fisheries cooperative
- Roukin Worker's Credit Union
If the account number or name is not shown on the front of the card
- For ATM cards that do not have the account number or name on the front, please upload a single photo of the front and back of the card.
- If you have a combined credit or debit card, please cover the security code (CVC/CVVV number) and debit/credit card number with a piece of paper before taking the photo.
If the account number or name is not shown at all
- For ATM cards with no account number or name, please upload a single image that shows the front and back of the card along with one of the following:
- A photo of a bank book with the name and account number of the bank
- A screenshot of the account contact form, web account number confirmation form, etc.
Uploading an ATM card
Open the App, select Account > Documents > ATM card, then select TAKE PHOTO to take a photo of your card, or upload a previously taken picture using the icon on the bottom left. - Ensure that ①the bank name, ②account number, and ③account name can be read in the photo.
- Your driver's license
Please take a photo of a valid Driver's License.
If you have changed your last name, such as by marriage, and your new last name appears on the back, please upload a single photo of the front and back.
- License Plates
Take a photo of the vehicle showing that the license plate is properly installed in a visible position on the vehicle body.
Photos of just the license plate will not be accepted. For more information: Ministry of Land, Infrastructure, Transport and Tourism website
- Make sure the license plate number matches the number in the document.
- For motorbikes under 125cc, make sure a valid automobile liability insurance sticker (insurance sticker) is placed visibly on the license plate. (Automobile liability insurance sticker attachments may be used) The effective date on the sticker and automobile liability insurance must match.
- For light motorbikes between 125cc and 250cc, make sure that a valid automobile liability insurance sticker (insurance sticker) is attached to the upper left side of the license plate (automobile liability insurance sticker attachments may be used). The expiration date on the sticker and automobile liability insurance must match.
- For small motorbikes over 250cc, make sure that a valid vehicle inspection sticker (inspection sticker) is attached to the upper left side of the license plate. The expiration date on the sticker and the vehicle inspection card must match.
Important: You must have a license plate for commercial vehicles.
Deliveries cannot be made using a vehicle for private use. Light vehicles and motorbikes over 125 cc must be reported as being a "light motor truck transportation business".
- Light vehicles (light transport vehicles): a black license plate with yellow characters
- Light two-wheeled (> 125cc): a green license plate with white characters
- Small motorbike （over 250cc)：Green license plate with white characters and edges
- Make sure the license plate number matches the number in the document.
- An automobile liability insurance certificate
- Be sure to verify that the policy holder's name, address, validity period, seal, certificate number, date, and vehicle information (license plate characters) are correct.
- If the license plate information is not listed,ask your insurance provider to add the information or submit one of the following:
- An image of the automobile liability insurance certificate and the license plate certificate (certificate of issuance) taken side by side as a single image
- A picture of the automobile liability insurance certificate and vehicle serial number taken side by side as a single image
Renewal of the automobile liability insurance or optional insurance:
If there is a break in the insurance period, deliveries may not be made even for even one day during the period of invalidity. If your insurance expires and needs to be renewed, upload photos of your old and new insurance cards before your old policy expires.
- Be sure to verify that the policy holder's name, address, validity period, seal, certificate number, date, and vehicle information (license plate characters) are correct.
- A light vehicle registration certificate
Required for deliveries on motorbikes between 125cc and 250cc. - A vehicle inspection certificate
Required for deliveries by light vehicles or motorbikes over 250cc.- If you are submitting an electronic vehicle inspection certificate, please upload a single image along with the vehicle inspection certificate record.
- An optional insurance or mutual insurance certificate
Required for deliveries by light vehicles or motorbikes over 250cc.
- Make sure the policy holder's name, address, effective period, vehicle information (license number or vehicle serial number), purpose, vehicle type, and seal (excluding web certificates) are included.
- For leased vehicles, the policy holder's name must be the name of the leasing company and the named insured must be the name of the Delivery Partner.
- Make sure the policy holder's name, address, effective period, vehicle information (license number or vehicle serial number), purpose, vehicle type, and seal (excluding web certificates) are included.
Documents for Foreign Nationals (Details)
In order to complete the signup process, we ask you to come to one of the compliance centers to have your documents physically checked.
For details, please refer to the email you receive at the end of the signup process.
- Eligible statuses of residence
- Permanent resident
- Special permanent resident
- Long-term resident
- Spouse or Child of Japanese National
- Spouse or Child of Permanent Resident
- Designated activities (working holidays)
*Designated Activities with limitations for eligibility (including a 28-hour limit) are not eligible to signup.
*Refugee applicants are only allowed to work under an employment contractin an employment capacity and cannot signup as delivery partners (cannot legally work at Uber Eats).
*Uber Eats delivery partners who are already registered as a student or with the status of Designated Activity with a 28-hour working limit prior to August 25, 2021, will be required to have their residence cards with their status of residence verified every 6 months at one of the compliance centers in Japan to be able to continue working as a Delivery Partner. For those who registered as a student before August 25, 2021, Uber will verify the student status every 6 months in addition to the above-mentioned physical check. - Permanent resident
- Photographing your Identification Card
Please take a photograph of the ID required for your residence status.
If more than two are required, please take the photos and upload them as a single image.
- Photographing your Work Permit
Please take a photograph of the proof of your Work Permit as required depending on your residence status.
If more than two are required, please take the photos and upload them as a single image under the section "Proof of Work Permit—Foreign Nationals only".
- Documents required for each status of residence
It is not possible to continue to work during an application to change your residence card or change/renew your permit. Upload a valid card to get back on the road.
For Permanent Residents, Long-term Residents, a Spouse or Child of a Japanese National, or a Spouse or Child of a Permanent Resident:
Identification Card
- Front of Residence Card
- Passport photo page, My Number Card, or Driver's License
Proof of Work Permit
- Back of Residence Card
For Special Permanent Residents:
Identification Card
- Front of Special Permanent Residence Certificate
Proof of Work Permit
- Back of Special Permanent Residence Certificate
Persons engaged in designated activities (working holiday):
Identification Card
- Front of Special Permanent Residence Certificate
- Passport photo page
Proof of Work Permit
- Back of Residence Card
- Designation Certificate
*If your expired passport has been extended with the stamp of your country's embassy:
Please submit three pieces of official identification with valid photo "(Driver's license or My Number Card) + Passport + Residence Card" (not always accepted).
- Front of Residence Card
The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice.
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