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Account Manager, Uber Freight

Chicago, IL の Sales, Business & Sales

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

 

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

 

About the Role

 

Trucks move everything you buy, why shouldn’t booking a truck be as seamless as booking an Uber?

 

Uber Freight connects shippers with truckers, much like the way the Uber connects riders and drivers. The Uber Freight team believes that empowering truck drivers will bring more open, efficient, and increasingly safer transportation to our roads.

What You’ll Do

 

  • Develop process and system improvements to continually raise the bar of execution
  • Participate in the development, implementation and automation of critical business processes and tools used to track sales process, forecasting, pipeline management and performance
  • Work with customers to continually seek new solutions for their logistics challenges
  • Manage any issues that come up in the normal operation of freight movement
  • Be able to speak to core operational and growth metrics with the management team
  • Serve as a partner to our sales team anticipating challenges and presenting solutions to support Uber Freight's business objectives
  • Be resourceful, scrappy, and get things done

 

What You’ll Need

 

  • 2+ years of experience focused on process and operational improvement
  • Demonstrated ability to solve complex problems under pressure
  • Innovative mindset focused on doing things better, faster, more efficiently
  • Ability to collaborate and work with a highly diverse set of customers, transportation partners, and internal partners
  • Passion for the service needs of our customers and transportation partners
  • Analytical and critical thinking ability
  • Strong communication and organizational skills
  • The ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well
  • Bachelor's Degree or equivalent experience

 

Bonus Points If

  • Project management experience, coursework or certification
  • You have experience in the logistics industry

About the Team

 

The Uber Freight Account Management team serves as a partner to our external clients and internal sales team anticipating challenges and presenting solutions to support Uber Freight's business objectives.


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