Working at Uber in Bangalore
Located in the “Garden City” and “Silicon Valley of India," the Uber Bangalore Research & Development (R&D) office has ~200 employees dedicated to helping create a world with clean, decongested cities and reliable transportation everywhere, for everyone. By assembling the smartest minds in tech, we can realize our vision of solving some of the world’s biggest urban transportation challenges. Spanning three floors, our R&D office also provides support for our community of riders, driver-partners & consumers at our Greenlight Hub.
Uber Tech in Bangalore
At Uber, our tech teams thrive on the scale of our global footprint, the gratification of solving hard challenges for millions of users around the world, and being at the forefront of smart experiences and technologies. With our cultural norm of “Live Locally, Build Globally” we empower thousands of engineers, product managers, designers, data scientists, and others for memorable work and our Bangalore and Hyderabad technology centers are no exception.
Your mission should you choose to accept it, is to ignite opportunity through mobility for billions of people globally. If big, ambitious tech challenges excite you, Uber is the place for you and we are looking for YOU.
If you are picky about your challenges, you can choose one from our dozen-plus teams across Rider, Driver, Maps, Marketplace, Eats, Customer Obsession, Data, Infrastructure, and more where you will bring to bear your deep obsession for your customers with your deep obsession for tech including AI, ML, Mobile and more. Dive deep into complex problems like mask recognition for safety, menu onboarding at scale , crafting amazing experiences for rides, or high capacity supply management for transit.
Teams in Bangalore
India Maps team develops high-priority, critical pieces of functionality for the Maps organization, working on a variety of things, including routing observability, diagnostics, algorithmic map error detection, experiment simulation platform, basemap data platform, Uber Places platform, and Legoland.
The Marketplace Platform team is responsible for the core fulfilment platform, which facilitates the core transportation flows for Uber and Uber Eats. The team's mission is to provide a reliable, performant, and extensible fulfilment engine for Uber.
Global Rider Access
The inception of the Rider Bangalore team, in 2017, was to serve the needs of the next billion riders by building new products including UberLite & Web based Ride booking. We recently expanded on that mission to build new rider use cases including Uber Bus, Rider Car Rentals and Micro Mobility (scooters/bikes) in Global markets. Rider Bangalore team also is responsible for growing global riders and trips for Uber via the charter of Rider Funnel and Growth which focuses on unblocking riders through data insights and rapid experimentation. Rider Bangalore has a full stack of teams including product, design, research and data scientists partnering with engineering to innovate and deliver on 0 to 1 ‘big, bold bets’ for Uber riders.
The Customer Obsession (CO) team helps to ensure all Uber users have a great experience by providing an end-to-end customer engagement platform across: Ride sharing, Uber Eats, Uber for Business, Uber Health, Uber Freight etc. Our CO team in Bangalore leads the charter for Customer Obsession at Uber and is responsible for the global platform. We look at every aspect of the trip and proactively try to solve problems before they happen, or we make sure the problem is solved as fast as possible. Our solutions contribute directly to Uber’s profitability, helping us grow sustainably. We aspire to establish customer care as a competitive advantage and a key differentiator in our industry.
AdTech & Growth
The Adtech and growth teams are responsible for driving new user acquisition, existing user engagement, cross-selling and up-selling products, driving growth, and building trustworthy customer engagement. We directly contribute to Uber’s profitability and revenue. We build state-of-the-art, AI-driven marketing systems, leveraging billions of data points, machine learning, automation, and internet scale distributed services.
The Data Platform team enables a multi-petabyte scale of data analytics at Uber. Our customers are Uber Engineers, Data Scientists, Data Analysts and Product Managers who run millions of data applications (Query, ETL, Jobs) every week. Our mission is to provide a reliable, easy to use, efficient Data Platform at Uber. The Data Platform team in Bangalore owns three mission critical platforms: SQL on Hadoop, Trust Platform and Streaming Platform.
Uber for Business (U4B) aims to elevate Uber as a whole into a world-class B2B company. With portals such as business.uber.com, we want to provide a seamless, self explanatory step-by-step process to onboard and self serve new businesses. We build several back office business tools that help sales, account managers, finance operations, engineering and support to get a 360-degree view of the business and related offerings.
With products such as Admin dashboard, business admins get separate dashboards to manage and run business offerings for their employees/customers. Powering these front-end tools and dashboards are the platforms that provide seamless money movement between entities and organizations, offering deep integrations to 3rd-party systems. All the engineering work behind this is happening today from Bangalore.
Global Scaled Solutions (GSS) runs scaled programs for multiple Uber products and businesses including mobility, deliveries,freight, Advanced technologies etc and drives efficiencies and quality across areas. We focus on the following 4 areas:
- Digitization: Converts anything in the physical world to a digital asset for Uber, enabling our products and businesses. Examples are map editing, menu digitization, machine learning operations to enable AI efforts etc.
- Product Dev Services: Accelerates product dev lifecycle for both software and hardware, including services such as testing/QA, data analytics, support engg, API integrations etc.
- Globalization: Enables our products and businesses to scale globally and make them feel local to everyone, everywhere. The team makes our app available in 43+ languages.
- GSS Tech: Our vision is to have robust, extensible, technical solutions for internal processes across all of Uber’s business areas. We own and develop Uber’s work orchestration & ML labelling platforms, and are constantly pushing to unlock efficiencies, time & cost savings, and quality improvements in Ops processes.
The Uber Infra team powers infrastructure that runs all of Uber. We build tools and software that support scalability and reliability of the Uber platform as well as increase developer productivity and quality. The Bangalore teams own various components from two major portfolios of Uber infra, ‘Developer Platform’ and ‘Core Platform’. Developer platform engineers are responsible for accelerating product velocity by providing a friction-free, integrated development platform. Core Platform is responsible for running distributed systems at massive scale across multiple cloud providers and on premise hardware.
High Capacity Vehicles ( HCV )
UberBus ( a.k.a HCV ) is a big bet for Uber Rider engineering to provide ultra low cost commute for Urban dwellers in developing countries where point to point commute by public transport is an everyday practice.
This product provides differentiated experience for its users with capabilities to schedule bookings few hours to days in advance, guided point to point tracking on fixed routes along with high safety and reliability standards similar to any other Uber product. It's "premium economy" like positioning is about providing a better way to commute as compared to what is possible with existing public transport systems, while also providing significant affordability to a price conscious rider base in cities of key HCV markets.
UberBus has been available from Rider engineering in Bangalore for developing countries which is powered by UberLite platform.
Uber is committed to providing a reliable and open marketplace for mobility and delivery. Everyone on our platform has the ability to choose where and when they want to work. Visit the link below to explore ‘What Moves Us’ and see the technology that connects people to places and opportunities.
Rider Growth Engineering
Rider engineering in Bangalore has a dedicated growth hacking arm to its credit that deeply cares about improving the User Experience and removing friction on its app that scales to 10,000 cities across the world.
Starting with Deep Data Science insights - the growth engineering team deeply analyzes the rider funnel and rapidly experiments with scores of hypotheses and ideas at points where the biggest funnel drops are observed.
This group practically works with the entire rides ecosystem at Uber to redefine user acquisition, activation and retention that ultimately impacts the top-line for the company by expanding the user funnel.
WIT Webinar: Women in Tech, An Inclusive Future
We hosted our very first webinar on September 22, themed ‘Women in Tech: An Inclusive Future’. The webinar had two parts - a Fireside Chat with Vidhya Duthaluru, followed by a Panel Discussion, which included noted leaders from the industry, including those from Microsoft, NEC Technologies, and the Indian Institute of Technology, among others.
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