Central Operations, Operations & Launch u gradu Amsterdam, Netherlands
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
About the Role
The (Sr) Automation Analyst role is a unique opportunity to be on the ground floor building a new vertical within the Uber Eats business. You will be responsible for identifying strategic, scalable processes with local operation teams to automate and execute end-to-end across the region. With clear goals of driving efficiencies (headcount and spend) and improving the customer experience, you’ll have flexibility in figuring out the top projects we need to be prioritizing as a region.
Technical capabilities are a must as most of the team’s projects are written in Python. There will be continuous opportunities to work with HQ product teams to transition many of your projects or insights for further product development.
This team needs to be opportunistic, identifying not only current processes but also think outside the box for new ideas that can be built to accelerate growth, increase profitability, or improve the customer experience.
What You’ll Do
Work closely with local operations teams to identify scalable processes to pull out of cities to own, manage and automate end to end (and then transition where necessary to global product teams)
Proactively identify opportunities to accelerate growth within the region through automation
Collaborate with other regions (APAC, LatAm and US+Canada) to share insights and work through the potential for global process execution
Monitor and measure impact of your initiatives to show value created through headcount/spend efficiencies or an improved customer experience
What You’ll Need
At least 2 years of experience with strong computer science knowledge and previous experience creating automated processes within a business environment for the Automation Analyst position.
At least 5 years of experience with strong computer science knowledge and previous experience creating automated processes within a business environment for the Sr Automation Analyst position.
Unparalleled business judgement and critical thinking skills, with the ability to use data to quickly establish highest value priorities and develop a strategy to pursue them
Experience working closely and communicating effectively with diverse set of stakeholders in an ever-changing, rapid growth environment with tight deadlines
About the Team
The Regional Operations - Automation team is a newly formed team whose mission is to ensure we are finding ways to create headcount and spend efficiency for the Eats EMEA business. This includes a strong focus on automation, being opportunistic and working closely with local teams to find ways to drive creative solutions requiring less human power. This is an operating/product/tech role with accountability for EMEA KPIs related to headcount and spend efficiency. The team is based in Amsterdam.
Uber ne samo da prihvaća različitost, nego ju i slavi, podržava te raste zahvaljujući različitostima za dobrobit naših zaposlenika, proizvoda i zajednice. Uber s ponosom osigurava jednake mogućnosti za sve na radnom mjestu te kao poslodavac promiče jednakost. Zalažemo se za jednake mogućnosti zapošljavanja bez obzira na rasu, boju kože, podrijetlo, vjeru, spol, nacionalno podrijetlo, seksualnu orijentaciju, dob, državljanstvo, bračno stanje, invaliditet, rodni identitet ili veteranski status.