At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
About the Role
At Uber, the Business Analysts will have to help drive analysis behind decisions related to operations, process and optimisations. They will have to create, maintain, and communicate detailed reporting models to assist regional, and global operations. The role largely requires to develop analytical frameworks to support the company in new markets and products. They need to be a big-picture thinker and strategic partner. They also need to demonstrate analytical thinking through data-driven decisions and possess the technical know-how, fascination and ability to work with your team to make a big impact.
On the Risk Front
1) Fraudelent behaviour from Support - Identify fraudulent patterns
2) Technical test bench to stress test every automation (Support automation) to find loop holes
3) Risk Profiling - Risk score to everyone. How to then use this score to decide on what has to be exposed to this guy from an automation perspective
What You’ll Do
Drive analysis on projects and important strategic decisions improving the experience for our driver partners and riders
Coordinate with other members of the Community Operations team to measure the impact and efficiency of new products and business processes
Build, maintain, and automate detailed models for city-level, regional, and global reporting
Develop analytical frameworks to support the company in new markets and products
Identify operational weaknesses and help improve or innovate new processes to keep support teams as efficient as possible.
About the Team
We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.
For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.
And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.
Uber ne samo da prihvaća različitost, nego ju i slavi, podržava te raste zahvaljujući različitostima za dobrobit naših zaposlenika, proizvoda i zajednice. Uber s ponosom osigurava jednake mogućnosti za sve na radnom mjestu te kao poslodavac promiče jednakost. Zalažemo se za jednake mogućnosti zapošljavanja bez obzira na rasu, boju kože, podrijetlo, vjeru, spol, nacionalno podrijetlo, seksualnu orijentaciju, dob, državljanstvo, bračno stanje, invaliditet, rodni identitet ili veteranski status.