Sales, Business Development & Sales u gradu London, United Kingdom
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
About the Role
The Uber for Business Team is looking for sharp, highly motivated individuals to join our customer success team. As an Onboarding Specialist, you will work efficiently and effectively with our high growth Account Executives to drive results in operational excellence, customer service, and revenue growth.
What You’ll Do
Work with our clients and cross-functional teams to execute efficient onboardings and problem solve along the way, should there be challenges to overcome.
Work with Account Executives to ensure timely and successful launches, ensuring customer needs are met and agreed upon timelines are adhered to
Develop and refine onboarding processes, as you spot opportunities for improved efficiencies
Meet or exceed launch quota
Work to strict deadlines, calling out risks when you spot ahead of time that these deadlines may not be mert, and provide solutions and alternatives when needed.
Monitor and track the detailed steps of each customer onboarding journey, whilst keeping an eye to the big picture and create new ways to add to existing partnerships
Perservere and think on your feet to work through fire drill situations that may come up at any time
Drive initiatives. You will support key initiatives across our business teams to grow strategic and long term opportunities with our various clients. This involves wearing many hats and jumping in to help your teammates when the needs arise
What You’ll Need
Experience with B2B account management
Minimum 2 years of professional experience with a minimum of 1 year in a client facing role
Bachelor's degree or equivalent experience
An intuition for people. You're spending the majority of the time working with various internal and external teams, building and cultivating new relationships with potential and existing partners and within all parts of an organization
Hustle. You are making tight deadlines to solve for near term deliverables as well as playbooking and building long term processes
Ability to build strong relationships and a proactive nature that leads you to effortlessly navigate multiple partner engagements
Strong organizational skills and ability to balance attention to detail with swift execution—we need to do things quickly, and we need to do them well
About the Team
Uber for Business has one goal–to allow businesses of any size to harness Uber’s technology to move their business in new ways, with less hassle. From enterprises that need a seamless global travel solution to local businesses that want to provide courtesy rides to customers, or clinics providing reliable rides for patients, and more.
With over 65,000 businesses around the world already on board, Uber for Business is building for the future of how work gets done, wherever you need to go.
Uber ne samo da prihvaća različitost, nego ju i slavi, podržava te raste zahvaljujući različitostima za dobrobit naših zaposlenika, proizvoda i zajednice. Uber s ponosom osigurava jednake mogućnosti za sve na radnom mjestu te kao poslodavac promiče jednakost. Zalažemo se za jednake mogućnosti zapošljavanja bez obzira na rasu, boju kože, podrijetlo, vjeru, spol, nacionalno podrijetlo, seksualnu orijentaciju, dob, državljanstvo, bračno stanje, invaliditet, rodni identitet ili veteranski status.