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Senior Product Designer, Rides

Design u gradu San Francisco, CA

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

 

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About the Role

 

As a Senior Product Designer on the Driver Access team, you’ll design experiences that enable millions of driver partners around the world to access the opportunity to earn and grow with the Uber platform.

 

You’ll carefully balance the goals of making new driver on-boarding frictionless, and respecting the compliance requirements of our global markets.

 

You’ll help shape the long-term vision for how Uber can better connect with its new driver partners. And you’ll execute on near-term product improvements that drive growth and retention.

 

Uber’s driver partners represent the world’s largest flexible workforce, and as part of the Driver Access team you will help conceive of and design experiences that lead to its continual growth and evolution.

 

Above all else, you’ll design experiences that connect deeply with millions of driver partners and help them move closer to their goals.

What You’ll Do

  • Top-notch craftsmanship: Your portfolio has some amazing work. You're a walking encyclopedia of microinteractions in use (on web, desktop, mobile, etc), and have nuanced views on how to make many of them even better
  • Record of shipping great experiences: You've weathered release cycles and know what details matter at each stage, how to motivate engineers to get the fit and finish right, how to translate insights from user studies into meaningful action, and what's most likely to go afoul at each stage
  • You can share several shining examples of real work you've shipped, and what you learned along the way
  • Capability to drive product decisions: You're a product manager's secret weapon. You thrive best when helping to define the requirements, not just translating them into designs. You facilitate and draw the best design ideas from teammates.
  • A never ending focus on your users: You don’t hesitate to call dispatchers, hop on a plane to meet with our ops team or do a ridealong with a driver to uncover the truth about what they need. Back at the office, you happily speak on behalf of your users and work hard to help your collaborators understand them.
  • Attention to the bottom-line: Analytics don't intimidate you, and you know which features can act as multipliers on your company's business model
  • Great skills of planning and prioritization that lets you be more flexible: You have a demonstrated ability to take large complex projects and create a clear timeline of tasks and deliverables in a way that leverages teammates, tests, and iterates
  • Cross-platform comfort: Hopefully you've shipped something across several platforms. You know what translates from desktop and what doesn't, or why you'd opt for one solution for iOS and another on Android

What You’ll Need

  • 5+ years of product design experience
  • Experience developing and conveying ideas in written and visual format - making business concepts and data visually engaging through use of color, typography, images, infographics, and animation
  • Mastery of Sketch, Illustrator, After Effects, and Google Slides
  • Attention to detail — every decision matters
  • Deadline-driven with the ability to prioritize projects concurrently
  • Eagerness to research and be with your users
  • Ability to work collaboratively with people from all disciplines and levels
  • Ability to improvise and find creative solutions

About the Team

 

The mission of Uber’s Driver Access team is to grow the world's largest flexible workforce to power Uber's portfolio of services and support the livelihood of millions.

Driver Access Design partners seamlessly with product, engineering, data science, marketing, and operations to conceive and deliver user experiences that contribute directly to our company’s driver growth and compliance efforts. From growth hacking and rapid experimentation, to zero-to-one experience initiatives, our team turns driver-centered insights into actionable experience improvements that propel our businesses forward, and our drivers toward their goals.


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