About the role
To help us in this endeavour and bring fresh ideas and energy, we are looking for a Research Intern for our Amsterdam office.
As a UX Research Intern, you will conduct research, analyze real user behavior and work with Senior Product researchers, Designers, Product Managers, Program Managers, City Operations and Engineers to improve Uber's current and future products.
On a day to day basis, you will focus on understanding different team’s study objectives. You will clarify participant requirements, plan the logistics of recruitment and run ongoing studies in your region. You'll operate with awareness of our ethical obligations to our participant candidates, including informed consent and privacy concerns. You are a responsible and organized individual who can keep tabs on many projects, pay close attention to details, and plan well while accommodating the unexpected. Using your strong communication skills, you will effectively contact members of the public to confirm their suitability for studies and schedule their participation in a variety of study formats.
In the bigger picture, your work will focus on improving Uber products like the Driver app and Payment experiences.
You are encouraged to identify new opportunities for user experience improvements. We strive to understand the inherent behaviors of our users and translate them into product guidelines.