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Global Senior Program Manager, Safety Operations

Trust & Safety, Safety, Security & Insurance u gradu San Francisco, CA

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

 

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

We are currently searching for a Global Senior Program Manager who will continue to help us build effective and efficient processes to remove roadblocks, allow teams to seamlessly execute, and report progress to stakeholders. This is a great opportunity to join a growing team and to work on cutting edge issues in an exciting, fast-paced environment.

What You’ll Do

  • Develop and execute efficient program tracking and reporting processes for our global safety commitments
  • Plan and execute monthly safety reviews
  • Support team in rigorous setting, scoring, and tracking of key goals and objectives
  • Work with stakeholders to promote, change, and deploy new tools and strategies
  • Develop relationships with functional leaders and key stakeholders across global operations, marketing and comms
  • Design appropriate metrics, tools, and methods to track and sustain improvements
  • Conduct rigorous analysis of policies and issues to ensure a data-driven approach to decision making

 

What You’ll Need

 

  • A minimum of 5 years of industry or consulting experience in project or program management, global operations, or related fields
  • Change management in a large/international company
  • Excellent analytical skills, including SQL
  • Ability to tell clear, compelling stories out of complex issues and analysis
  • Influential with great communication skills, both written and verbal
  • Experience in planning, setting metrics, and roadmap development
  • Experience working cross-functionally
  • Ability to design processes without a prescribed template
  • Passion for improving Uber user experience with a focus on safety
  • MBA or Master's degree a plus
  • Experience working in the brand/marketing research space a plus
  • International experience a plus

 

 

About the Team

 

Uber’s Safety & Insurance Team is dedicated to reducing incidents and improving safety across our global operations. You’ll work with professionals who represent a diverse set of experiences and backgrounds, from engineering to product to insurance to legal. Safety is at the core of the Uber experience, and you’ll be a key contributor to the team’s global efforts and successes.


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