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A guide for how to use Uber

Whether you’re running an errand across town or exploring a city far from home, getting there should be easy. Learn how to ride with the Uber app.

How to use the Uber app

Create an account

All you need is an email address and phone number. You can request a ride from the Uber app. To download the app, go to the App Store or Google Play.

Enter your destination

Open the app and enter where you’re going in the Where to? box. Tap to confirm your pickup location and tap Confirm again to be matched to a driver nearby.

Meet your driver

You can track their arrival on the map. When they’re a few minutes away, wait for them at your pickup location.

Check your ride

For your personal safety, be certain that you’re getting into the right car. Before hopping in, check the driver, car model, and license plate number against the information in the app. Once you’re in the car, have your driver confirm your name before they go.

Sit back and relax

When you arrive, payment is easy. Depending on your region, you have options. Use cash or a payment method like a credit card.

Rate your trip

Let us know how your trip went.

Smooth rides from start to finish

Perfect your pickup

When you request a ride, the app automatically suggests a convenient place to meet your driver. To adjust your location, just type in a new address or drag your pin on the map within the gray circle.

Get to know the person behind the wheel

Check Driver Profiles in the app to see fun facts about your driver, including ratings and compliments.

Ratings and tips

Help us improve your experience by rating trips.

Peace of mind on every ride

From driver screening and insurance to app features that let you track your trip and stay connected, your safety is a top priority.

Top questions from riders

*Feature not available in the Uber Lite app. The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice.