Last updated: 7 Dec 2015

We are committed to safety for riders and drivers on the Uber platform. As part of that commitment, last December I promised to keep riders and drivers updated on safety enhancements.

I’d like to share some of the details about our latest safety updates:

We intend to make these and other new features available in the coming months elsewhere. Uber has been laser-focused on hiring additional engineers and product managers dedicated to safety as we pursue technologies like biometric identity verification and safe-driving monitoring.

These initiatives are part of an ongoing process at Uber: With more than a million rides per day in 295 cities and 55 countries, continually improving rider and driver safety is the most critical component of what we do. As always, riding and driving with Uber provides the most accountable form of transportation, with GPS tracking of all rides, two-way feedback and round-the-clock customer service. We continue to welcome ideas from our riders and driver partners for how we can make the platform better, so please feel free to e-mail us at safety@uber.com.

Thanks,
Phillip Cardenas
Head of Global Safety at Uber