Senior City Operations Manager, AV Fleets - Bay Area

About the Role

This position is based on-site in San Francisco, with regional oversight of our Bay Area Operations. In this role, you will own the development and lead the end-to-end execution of Uber’s fleet operations strategy to deliver scaled, multi-market deployment of Autonomous Vehicles (AVs). You will be the primary architect of our local ecosystem and partner with AV developers, incumbent fleet operators, and OEMs to drive industry-leading asset utilization and up-time to deliver best-in-class fleet economics to our partners. Our ideal candidate is a seasoned operator with advanced technical aptitude and an entrepreneurial spirit; a builder who is comfortable navigating through ambiguity and passionate about building and scaling processes.

What You'll Do

• Lead fleet partners through the complexities of scaling supply across multiple markets; drive all ongoing regional operations in collaboration with cross-functional leadership.
• Serve as the primary lead and escalation point for fleet partners, independently driving resolution for complex operational issues and holding partners accountable to performance standards.
• Understand the service and support ecosystem for vehicle fleets, the challenges our AV partners face in providing these services, and architect comprehensive plans to optimize these opportunities
• Lead and manage high-stakes partnerships with external market participants, ranging from incumbent fleet operators and software providers to OEMs and charging partners.
• Work closely with Uber cross-functional teams to identify and resolve dependencies to your markets’ roadmap, highlight resource requirements, inform budgets, define KPIs, and be accountable for your markets operational and financial performance
• Approach data with curiosity and a focus on accuracy, you’ll identify and report trends, helping the team think creatively through solutions while working to turn ideas into actionable plans

Basic Qualifications

• 6 years Operations Management or Program Management experience
• 3+ years of Fleet Operations and/or Logistics experience
• Advanced proficiency in Excel/Google Sheets
• Advanced proficiency in Powerpoint / Google Slides
• Excellent 3rd party partner management

Preferred Qualifications

• Minimum 2 years AV Operations experience preferred
• Experience launching Operations in new markets
• Self-starter who thrives in an environment of responsibility and independence, making smart judgements in spite of ambiguity
• Track record of successful project development and implementation through principled execution, an understanding of operational factors, and their impacts on unit economics
• Data-driven decision making mentality, sound business judgment, and the ability to back your analysis up with relevant analytical thinking

For San Francisco, CA-based roles: The base salary range for this role is USD$162,000 per year - USD$180,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.