About the Role
As the Greenlight Hub Workforce Management Scheduler, you will generate and understand arrival patterns and forecasts in order to create and maintain efficient schedules. You'll also work to continuously improve workforce processes at the Greenlight hubs across the US & Canada, support our teams' use of specialized WFM software, and manage schedule exceptions.
The Greenlight hubs are a retail-like experience for our Uber driver partners where support is done face to face. You will be responsible for ensuring that we have the right number of staff in place at the right time to best support our partners.
What You'll Do
What You'll Need
Bonus Points For
About the Team
At Uber, providing amazing support that establishes trust for riders and driver partners--our community--is a core feature of our product experience. We invest in it and believe in providing the highest quality service executed in the smartest, most efficient way. The Workforce Management team is committed to building a global network that provides our community with a seamless, prompt, and complete resolution to their concerns - every time.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.