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Uber Eats Regional Operations Manager, Business Standards

Central Operations, Operations & Launch
in San Francisco, California

About the Role

The Uber Eats Regional Operations team is helping to drive innovation, scale our most impactful business initiatives, and support various Uber Eats markets. You will build and execute data-driven strategies and processes that will drive the growth and efficiency of the business. This role will work closely with cross-functional counterparts (i.e. Marketing, Product, Finance, and other Ops verticals) to lead high impact initiatives across the US & Canada while offering ownership and autonomy over your work.

What You'll Do

  • Program management: drive cross-functional groups to decisions on strategic focus areas. Ensure projects are properly defined and scoped and include well-written problem statements, quantifiable goals, and baseline data.
  • Operational improvement: identify operational and structural areas of improvement and new opportunities to keep us as efficient as possible, while also leveraging our in-market resources
  • Analytical thinking: establish frameworks to guide strategic decisions and inform business initiatives by understanding the key levers to improve the customer experience, as well as our fundamental economics
  • Relationship building: partner with critical functional areas (Finance, Product, Marketing, Support, Risk, Public Affairs, Legal, Engineering, People Operations, etc.) to ensure we are bringing all available tools to bear on our toughest problems

What You'll Need

  • 1-4 years of relevant work experience (management consulting, investment banking, operations, etc.)
  • Proficient in Excel and data analysis
  • Ability to thrive in a fast-paced and ambiguous environment
  • Experience leading cross-functional stakeholders in order to execute high-impact projects
  • Strong verbal and written communication skills

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.