Our relationship with you might start with a tap, but with cities it runs deeper. Our goal is to serve as a model for others to improve quality of life and build smarter, more efficient cities in the future.
Our anonymized data is shared with urban planners and local leaders to help inform their decisions on infrastructure and transit.
Helping prevent impaired driving by encouraging people to make safer choices can make roads safer for everyone.
Uber does not tolerate the use of alcohol or drugs by drivers using the Uber app. If you believe your driver may be under the influence of drugs or alcohol, please have the driver end the trip immediately.
Commercial vehicles may be subject to additional state government taxes, which would be over and above the toll.
For trips in Pennsylvania that begin or end outside of Philadelphia County, you can also file a complaint through the PA Public Utility Commission’s Bureau of Consumer Services at 800-692-7380 or http://www.puc.pa.gov/contact_us.aspx.
UberX, UberXL, UberPool, and Uber SUV trips from PHL Airport are subject to a $3 airport surcharge. Uber Black trips from PHL Airport are subject to a $1.50 airport surcharge. UberX, UberXL, and UberPool trips to PHL Airport are subject to a $2.50 airport surcharge. A PA Surcharge of 1% of the fare total will be added for trips on UberX, UberXL, and UberPool originating within Pennsylvania, outside of Philadelphia.
For more information about UberX in Southern New Jersey, please see http://www.uber.com/cities/new-jersey. For trips that begin in the City of Philadelphia, you can file a complaint with the Philadelphia Parking Authority at 215-683-9600 or TLDEnforcement@Philapark.org.