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Senior Partner Integration Engineer

Program Management, Product
in San Francisco, California

About the Role

The Uber for Business platform team is looking for sharp, highly motivated individuals to help build the Partner Integration Engineering (PIE) function. As a Partner Integration Engineer, you will lead the technical relationship for a group of Enterprise and Mid-Market partners that wish to integrate one or many aspects of their business on top of Uber's APIs.

The PIE will work closely with our external partners as well as internal including sales, engineering, product, product ops, customer support, marketing, legal, and operations to lead and optimize business relationships while providing maximum value for Business API partners. The Uber for Business APIs currently spans our Uber Health, Guest Rides, Vouchers, Receipts, and SFTP products.

What You'll Do

  • Work with deal makers and various cross-functional teams such as product, engineering, marketing, operations, legal, etc. to manage key technical relationships with business partner's engineering and product teams to drive maximum value through the partnership
  • Partner with BD and Sales teams to sell-in and onboard partners to new products and solutions
  • Lead the plan and delivery of technology integration engagements with business partners by project managing resourcing, timelines, and dependencies with key partner's inputs
  • Work closely with business partners to successfully launch new technology integrations to win new accounts and grow existing accounts
  • Own the partner onboarding, technical deployment, and support strategy for both 1:1 and 1:Many partner engagements
  • Lead the day-to-day delivery of technology integrations and work across XFN teams to keep integrations moving forward
  • Be the technical point-of-contact for a group of businesses mapping up to the CTO level and navigate internal processes to provide the best outcome for clients and our markets
  • Lead relationship management with prioritized ecosystem partners and vendors such as service providers, system integrators, technical consulting partners, and other 3rd-parties
  • Assist with the rollout of new Business API products and features
  • Collect product feedback from partners and work with Product and Eng teams to prioritize feature requests

Basic Qualifications:

  • Minimum 4 years of experience leading and implementing partner technology integrations
  • Solid understanding of technical concepts and solutions such as API's, middleware, SDK's, and SFTP

Preferred Qualifications:

  • Engineering/CS/Mathematics degree or equivalent practical experience preferred
  • Experience managing senior executive partner relationships
  • Experience in effectively engaging with strategic partners
  • Demonstrated project and program management skills - Must be able to lead multiple complex engagements simultaneously and move them forward according to project timelines
  • Outstanding communication and presentation skills
  • Exceptional team player with proven ability to lead through influence
  • Detail oriented mindset with the ability to thrive in fast-moving, ambiguous environments
  • Entrepreneurial thinking and the ability to act effectively with only high-level direction is also essential