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Senior Operations & Logistics Manager

Operations
Miami, Florida |
Atlanta, Georgia

About the Role

On the Uber Eats Southeast Operations team, we are running operations for US Southeast markets, helping to scale our most impactful processes and initiatives, and drive innovation in the business. You'll be responsible for developing data-driven insights, crafting strategies, and leading projects to improve the delivery experience for eaters, couriers, and restaurants in the US Southeast. You'll work closely with Central teams, Territory leaders, Product, Engineering, Legal, and Finance to launch your projects and drive Eats' growth.

What You'll Do

  • Set vision, develop strategy, and manage operations for the US Southeast
  • Own team/function outcomes, define and drive delivery on KPIs, develop and manage relationships with relevant cross-functional stakeholders
  • Collaborate and work cross-functionally with other operations teams as well as Product, Sales, Marketing, Finance, etc. to ensure insights inform broader critical initiatives

Basic Qualifications

  • Minimum 3 years of professional work experience in a related field (consulting, operations, strategy, analytics, tech, investment banking)
  • Strong data manipulation experience, such as Excel/Google Sheets or SQL

Preferred Qualifications

  • Minimum 4 years of relevant work experience (operations, management consulting, investment banking, etc)
  • Excellent organization, time management and prioritization skills; proven ability to balance multiple critical tasks and consistently delivering against hard deadlines
  • Strong attention to detail, history of delivering high-quality output, and comfort with ambiguity in a constantly evolving environment
  • Strong communication and project management skills
  • Ability to distill complex data sets into simple and digestible takeaways for senior leaders and managers
  • SQL strongly preferred
  • Nice to have: Python/R experience (visualization, data wrangling, statistical modeling, A/B testing, etc.)
  • Ability to thrive in a fast-paced and ambiguous environment
  • Bachelor's degree or equivalent