Senior Fraud Analyst - Uber APAC
About the Role
As a Senior Fraud Analyst in APAC Safety Operations team, you will be pioneering new techniques every day to detect and counter bad actors all over the world who are constantly adapting and discovering new ways to abuse our platform. This is an APAC role across all LOBs, Delivery and Mobility.
Develop & Optimise processes - Scale new and existing fraud detection and prevention processes to decrease operational risks; Identify operational and product weaknesses and help improve or innovate new processes
Coordinate execution - Coordinate with other members of the Product and Operations Teams to measure the impact and efficiency of new and existing rules, processes and policies - then, suggest and execute the required changes to improve the user experience based on data
Analytics - Analyzing large sets of data in context of all known or emerging fraudulent patterns to inform important strategic decisions, design and implement processes that improve fraud detection and prevention
Strategy - Understand individual market needs while considering holistic direction to choose which projects the team should prioritize to optimise business impact
Communications - Build, maintain, and communicate detailed reporting models to track and inform risk metrics and specific actions taken place. Be the point of contact and to provide support for escalations, questions and fraud related inbounds
Be fast, resourceful, and take initiative. Take ownership of the fraud process and do everything you can to increase detection and prevention
What the Candidate Will Need / Bonus Points
- Strong analytical skills. Insight creation
- Stellar knowledge in Excel and SQL
- Extremely proactive, self starter mentality with strong organisational skills
- Excellent communication and interpersonal skills
Good to have:
- Previous experience with fraud mitigation
- Experience with Python and using it to automate processes
- Preferred experience with fraud rule engines and creation of rules
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.