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Enterprise Operations Manager

Central Operations, Operations & Launch
in Tokyo, Japan

About the Role

Challenges: Create more scalable processes to support the needs of our growing number of Enterprise clients at a high level of quality.

Scope: Responsible to standardize, and optimize or automate processes we use to support the operational and business needs of our growing portfolio of Enterprise restaurant clients in Japan while maintaining a high level of quality and customer service. Furthermore, he/she will drive business growth by collaborating with the team lead to develop joint business plans for some of our largest Enterprise clients.

Impact: Medium/High - will be instrumental in building up the foundations of a scalable framework to support a significantly larger base of Enterprise restaurants partners.

What the Candidate Will Need / Bonus Points

Required

  • 2-7 years of experience in operations/sales/account management/consulting role in a start-up, tech company, platform business, or similar
  • A Bachelor's degree
  • Proficiency in Excel
  • Native/Business Japanese a must, Business level English a strong plus

Great to have

  • Proficiency in Salesforce, SQL a plus
  • Track record of outperforming metrics-based business goals

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.