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Senior Strategy & Planning Associate, Uber Hong Kong & Taiwan

Central Operations, Operations & Launch
in Hong Kong, Hong Kong

About the Role

Hong Kong and Taiwan is one of the fastest growing regions within Uber. Working with teams across the region, this role will provide hands-on leadership to help design, prioritize, and implement projects to help this fast growing region scale. Leveraging operational and analytical experience from challenging environments in the past, this role will be instrumental in driving our business forward. We're looking for someone who can set a vision and can solve problems from 30,000 feet as well as dive deep into the details. This role will work across many functions and teams, in the region and at both our domestic and international headquarters.

As a member of Uber's ANZ & North Asia Strategy & Planning Team, you will help support strategic decision making processes throughout the region through your analytics, heavy data-driven approach, and operational mindset. The right person for this role should have deep analytical skills, excellent time-management and organizational habits, the ability to clearly communicate and present information to seek buy-in, and a passion for developing and coaching people.

What You'll Do

  • Thought Leadership: Working with Operations, and the rest of the Functional Team Leads (Policy, Legal, Comms, Community Operations, etc.) to set strategic priorities, align regional and company vision, and share best practices.
  • Program/Project Management: Be a resourceful, go-getting multitasker, supporting teams across the two countries. You'll be THE go to person for many key initiatives, not just for Operations, but across key teams within the organization such as Finance, Marketing, and Product.
  • Process improvement: Identify operational and structural weaknesses and help improve or innovate new processes to keep our local and regional teams as efficient as possible.
  • Scale: Build, maintain, and communicate detailed reporting models to assist city-level, regional, and expansion efforts, and make data-driven decisions.
  • Develop Relationships: Interface with other functional areas (Engineering, Business Development, People Operations, Product, Legal, Finance etc.) to ensure efficient and productive working relationships.
  • Lead by example: Be truth-seeking and comfortable with data and set high standards. Move fast and be biased toward action.

What You'll Need

  • Clear communicator. You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights.
  • Minimum 5 years of investment banking / consulting / business intelligence / strategy or related experience; some high-growth operations or startup experience is nice to have
  • Ability to work with remote teams and across time zones to develop strategies and foster a cohesive and creative work environment.
  • Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength.
  • Self-starter - the ability to self-serve, investigate and get the data we require will make you much more effective in this role.
  • Biased toward action, great collaborator and master disambiguator/simplifier - constantly pushing toward clarity and delivery.
  • Exceptional Excel / data management skills and general financial acumen.
  • You never hesitate to roll up your sleeves and address something hands-on, you persevere when others fall away.

Bonus Points If

  • SQL Proficiency highly preferred.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.