About the Role
The Sr. Salesforce Administrator will join our Business Applications team and be responsible for maintaining and driving enhancements to our Salesforce platform including: user support and training, user management, configuration, documentation, identifying and troubleshooting issues, resolving system defects and building advanced reports and dashboards. This is a senior role working with cross-functional global teams and leaders in Uber Eats to administer and configure the features and functionality behind Salesforce Sales Cloud and Service Cloud. Your solutions will have significant impact to Uber's results in areas of user growth, issue resolution, safety and global expansion. You will act as the technical SME for Salesforce and will focus on maximizing system efficiencies and better capitalizing on the features and benefits of Salesforce-based systems relative to the needs of the business.
What You'll Do
Monitor performance and scalability and refactor existing sub-optimal features
What You'll Need:
Certified Salesforce Administrator (ADM 201) required and Certified Salesforce Advanced Administrator (ADM 301) a plus
Bonus Points If
About the Team
The Business Applications team's mission is to empower Uber's staff to be more productive and successful through our technical solutions, service delivery and innovation. Our team supports Sales and Community Operations teams within Uber Eats, Uber Freight and Uber for Business. We also support Uber's Law Enforcement Response Team improving safety of riders/drivers across the globe. Our team invests in innovation, new business line expansion and integration with external and internal systems.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.