About the Role
One of the key components of Uber Eats' strategy is bringing new customers to Uber, helping existing customers to discover new products or programs, and increasing customer loyalty. We are looking for an exceptional individual to lead the strategy for Eater Experience. Reporting to the US/Can Head of Eater Operations, the leader will identify untapped or high potential eater segments and develop end-to-end experiences based on eater insights to capitalize on market trends. You will look across various aspects of the eater experience, including the order experience, delivery experience, demand generation strategies, and eater quality. The ideal candidate for this role should have a proven track record of clearly communicating strategy and financial impact, devising execution priorities, developing a detailed understanding of customer acquisition and loyalty, and advocating with global product teams.
What You'll Do
What You'll Need
About the Team
The Operations Team is responsible for developing functional business strategies, such as how we balance our marketplace, target and deploy customer promotions, and identify operational weaknesses. They balance improving or innovating new processes with setting and delivering on core goals to meet business needs
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.