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Uber Eats Regional Operations Manager- Chicago

Central Operations, Operations & Launch
in Chicago, Illinois

About the Role

Safety is one of Uber's top global priorities, and safety is a critical issue for our users, our business, and our brand. We're looking for an analytically driven Operations Manager to help identify safety challenges specific to Uber Eats and develop innovative solutions to address them.

As an advocate of Safety for Uber Eats, you will have the opportunity to develop and manage exciting regional safety projects that help enable growth for the Eats business. Working with teams across the business, you'll need excellent stakeholder management, organizational, and problem-solving skills, as well as the ability to clearly communicate and present information to seek buy-in.

What You'll Do

  • Improve overall safety performance by taking a data-driven approach to issue identification and root cause analysis.
  • Design and implement innovative strategies to address driving, personal, and food safety incidents
  • Assist in the development and execution of tracking and reporting processes for Uber Eats safety initiatives
  • Partner with critical functional areas (Product, Marketing, Support, Risk, Public Affairs, Legal, Engineering, etc.) to ensure we are bringing all available tools to bear on our toughest safety problems

What You'll Need

  • 1-4 years of relevant work experience (management consulting, investment banking, operations, etc.)
  • Excellent analytical skills, proficiency in excel is a must
  • Ability to thrive in a fast-paced and ambiguous environment
  • Experience leading cross-functional stakeholders in order to execute high-impact projects
  • Strong verbal and written communication skills
  • Prior experience with food safety is a plus
  • SQL experience a plus

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.