About the Role
At Uber, providing amazing support that establishes trust for riders and driver partners--our community--is the prevalent feature of our product experience. We invest in it and believe in providing the highest quality service executed in the smartest, most efficient way. To support our mission, we're looking for a Sr. Learning & Organization Development Manager to work alongside our US & Canada Regional Community Operations team to build and provide strategy and structure for the development needs of the org. This multifaceted role requires critical thinking and proficiency to establish and scale a learning strategy and deliver extraordinary learning experiences to our US&C teams. From Onboarding, employee and leadership development for various different roles within our organization - Exec and Senior Managers to first time managers and individual contributors - ultimately driving a leadership pipeline for career advancement. We are looking for experts with a history of developing and facilitating programs related to people management, stakeholder & project management, communication and key business skills.
This role is all about building a world-class leadership development foundation for all of our employees and we need a strategic leader with a desire to innovate and collaborate who can do this with us.
What You'll Do
What You'll Need
Bonus Points if
About the Team
The Regional Community Operations Learning Team and Community Operations organization are the driving force behind our customer support. These teams are focused on ensuring we're delivering business driven results, and that those supporting these efforts are properly prepared.
We're changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we're a part of the logistical fabric of more than 600 cities around the world. Whether it's a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.
For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.
And that's just what we're doing today. We're thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we're in for the long haul. We're reimagining how people and things move from one place to the next.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.