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Sr. Strategic Operations Manager, Eats for Business

Business, Business Development & Sales
in San Francisco, California

About the Role

Uber for Business is one of the fastest-growing business units at Uber, and the team is focused on delivering elevated experiences to corporate customers and their employees. In this role, you will contribute to Uber for Business's newest line of business: Uber Eats for Business.

Uber Eats for Business is a natural extension of the Uber for Business product platform and value proposition. Businesses spend more than $200 billion annually on food, and delivery is a growing percentage of that spend. Whether we're feeding consultants who are traveling all week, employees working late on deadline, or full teams for lunch and dinner every day, there are numerous opportunities to drive incremental Uber Eats gross bookings growth through the business channel.

What You'll Do

  • Strategy & analytics - Leverage Uber's internal data and user research to develop a strong understanding of corporate eaters
    • Recommend business strategies for driving business eater engagement, e.g., pricing
  • Stakeholder management - Facilitate internal collaboration between the Uber Eats and Uber for Business teams
    • Work with Regional Operations, Product and Marketing stakeholders to facilitate global knowledge sharing and consistent execution of employee-facing tactics
    • Prepare and delivery presentations to senior leadership
  • Project management - Project manage strategic projects to accelerate the growth of Eats for business, e.g., pricing strategy implementation, eater marketing collaboration
  • Competitive research - Research corporate food delivery competitors to help the team better understand product, pricing and other features to inform our strategic plans

What You'll Need

  • Experience - 3-5 years of relevant experience
  • Business Acumen - Experience evaluating a line of business and understanding how to drive growth
  • Problem solving skills- Analytical, with experience reporting on business metrics and trends, as well as surfacing insights that guide decision making; SQL experience a plus
  • Planning and organizing - Strong project management skills, including defining project goals, creating detailed project plans, and managing execution by multiple parties
  • Communication - Experience presenting and communicating to executives internally, in addition to ability to effectively manage cross-functional meetings, including setting clear objectives, ensuring multiple voices are heard, and synthesizing into actionable outcomes and next steps
  • Stakeholder management - Experience building relationships with cross-functional stakeholders, anticipating their concerns and successfully advocating for your priorities
  • Comfort with Ambiguity - Comfort addressing ambiguity, for example, shifting priorities or unfamiliar problems

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.