About the Role
Uber is changing the way the world moves. Our UX Research and Design teams are leading these changes by uncovering what matters most to our users and informing how we can design and build products and services that add value to people's lives. The UX Research Operations team collaborates with researchers to support their study goals and organize the planning and execution of UX research projects. They also work closely with Design Operations on overlapping initiatives and broader processes..
The ideal candidate excels at driving operational efficiency, coaching project management skills, and fostering a can-do, inclusive, and innovative culture for their team. You are a leader with a keen eye for detail, excellent process analysis capabilities and strong program management skills. You have a solid understanding of the UX design process and participant recruitment as a key research workflow.
What You'll Do
What You'll Need
About the Team
The UX Research Operations team collaborates with researchers to support their study goals and organize the planning and execution of UX research projects. They also work closely with Design Operations partners to ensure consistent shared processes. Our core objectives are to provide high quality and reliable research participants; create thoughtful, targeted and effective communication; and develop the operational infrastructure to support a growing international research team.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.