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Head of Efficiency & Automation

Central Operations, Operations & Launch
in Chicago, Illinois

About the Role

As the leader for Efficiency and Automation at Uber Freight, you will "own the bottom half of the P&L" and be responsible for implementing strategies that allow us to scale our business and maintain operational excellence while minimizing cost. You'll lead a team of program managers and analysts that will drive strategic process improvements across the organization. This will be a highly visible and cross-functional role that will require someone who can communicate a vision and drive positive organizational change.

What You'll Do

  • Develop and mentor a large team of program managers and analysts
  • Develop, prioritize, and implement efficiency strategies across the organization including: outsourcing, automation, and process design
  • Establish yourself as the face of the efficiency strategy for the organization - this is a top priority for the business and you'll need to get cross-functional partners on-board while keeping C-level leaders informed
  • Drive a positive and sustained impact on Uber Freight's finances, operations, customer satisfaction, employees, and processes

What You'll Need

  • BA/BS degree required; MS/MBA degree preferred
  • 10+ years of experience driving process improvements and leading strategic projects in a fast-paced environment
  • 5+ years of direct supervisory experience
  • Proven track record of driving change across large organizations
  • Strong communication skills - You are a clear and concise communicator with the ability to synthesize complex information quickly, highlight the key takeaways, and disseminate actionable insights
  • Data-driven - You are quick to identify which data you need to make a decision and to convince others you've made the right decision
  • Experience with SQL, Python, or other programming languages is a plus
  • Overall strong financial acumen; experience performing cost-benefit analysis and ROI, and the ability to lead a team in the identification of cost savings
  • Experience with automation (e.g., RPA) or business process outsourcing is a plus

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.