Skip to main content
Uber CareersUber Careers

Account Manager - Uber Eats Hong Kong

Sales, Business Development & Sales
in Hong Kong, Hong Kong

About the Role

The importance of account management to Uber Eats will continue to grow as Uber Eats scales across Hong Kong. You will be responsible for being the voice of the restaurants within the organization to ensure the business is looking out for the restaurant partner. A successful account management manager deeply understands our restaurants partners to best be able to identify and improve the core business metrics for both the restaurant and Uber Eats. Finally as a manager, you will lead a team of account managers to ensure Uber Eats is communicating with a singular voice to restaurants, in addition to making sure the team is functioning seamlessly and happily.

What You'll Do

  • Meet or exceed monthly team KPI and complete associated reporting
  • Work with restaurant operations function to implement process changes to maximize productivity
  • Customer first, customer last

What You'll Need

  • At least 1 year of experience in sales, operations, account management, or similar function
  • Demonstrated ability to develop customer relationships
  • Proficient in Excel; proficiency in Salesforce a plus
  • A Bachelor's degree
  • Native Cantonese and Business level English

Bonus Points If

  • You are driven, intellectually curious and goal-oriented
  • You have an entrepreneurial spirit - you are proactive, you don't wait for anyone to give you anything, you are resilient and excel at overcoming obstacles
  • You are resilient, flexible and mentally tough
  • You celebrate your success and the success of your teammates even more
  • You leverage attention to detail and automation to eliminate repetitive work
  • You act with professionalism and exemplify honesty, integrity, character & candor

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.