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HRBP CommOps Costa Rica

People, People & Places
in San José, Costa Rica

About the Role

The HR Business Partner is a key leadership role - representing the People Team, accountable for the talent strategy and having accountability for execution of HR in the Community Operations Teams. You'll act as an account manager for our Customer Support Teams and their leadership team - behind the scenes orchestrating across the different People Teams to ensure that all HR processes and programs are seamlessly executed to the highest of standards and delivered with the appropriate business lens. You'll be well-versed in all things HR at Uber and work closely with their business leaders to understand the business and talent needs and ensure the central People & Places teams are designing and executing accordingly.

What You'll Do

  • Partner with your clients to roll out all key people processes (performance management, compensation, benefits, development programs, etc)
  • Build all HR Processes from the scratch and connect the business with HR centers of expertise
  • Consult with managers and provide guidance and coaching when appropriate
  • Be knowledgeable about our business
  • Provide guidance and input on workforce planning, succession planning, compensation, benchmarking
  • Identify training needs for business units and individual executive coaching needs
  • Maintain in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
  • Partner with legal department as needed/required

What You'll Need

  • Bachelor's Degree
  • 8 Minimum Years of Experience with Human Resources
  • Strong understanding of HR programs including compensation, performance management, and leadership development
  • Understanding of various employment laws and their impact on HR matters
  • A track record of providing HR consultation to senior leadership on strategic initiatives
  • Demonstrated ability to partner within and outside of HR
  • Knowledge and experience in technology businesses including a familiarity with global HR practices and policies
  • Unquestioned integrity with assertiveness, presence, and confidence. Excellent influencing skills at all levels in the organization and extreme flexibility to be proactive in a fast paced, ever changing environment. Competence in making timely, effective, principles-based decisions
  • Tenacity and ability to build from scratch are imperative
  • Outstanding written and verbal communication skills; must be an articulate and persuasive communicator including excellent presentation skills; analytical and problem solving abilities.


At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.