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Product Manager, Fintech

Product Management, Product
in Sofia, Bulgaria

About the Role

Uber operates in nearly a 100 countries globally across its different lines of business. Each of these operations bring with them unique challenges to solve from a Tax and Compliance perspective. The product team for Tax and Compliance aims to build products and platforms that help us meet the diverse and complex needs of each of these lines of business in the countries where they operate.

The Product Development team at Uber in Sofia is looking for a talented Product Manager to help us expand the capabilities of our Tax and Compliance platform and Fintech services. We are looking for someone who is passionate about client services and building quality products and experiences.

What You'll Do

As a Product Manager at Uber you'll have a range of responsibilities, including:

Product & Project Management

  • You will manage different projects with various stakeholders through their entire lifecycle - from requirements gathering to launch and maintenance.
  • Elicit business requirements to help with the development of products and features.
  • Conduct stakeholder interviews and demos to gather insights and inform designs.
  • Develop use cases to document the needs of Tax, Ops, Legal and Compliance.

Documentation and Process

  • Document business and systems requirements related to new and existing apps, sites and systems.
  • Look for opportunity to improve processes and suggest such improvements.
  • Sketch business processes into standardized flowcharts of current state operations.
  • Analyze data sets to recognize data quality gaps, improve data entry practices and consequently optimize processes as needed.

Product Development & QA

  • Champion new features and changes to the platform and provide the engineering team with support throughout the development lifecycle.
  • Join engineering scrums to capture outstanding issues to unblock development.
  • File and coordinate tickets for our engineering, design and operations teams.
  • Provide quality assurance support when launching new apps and systems, proofread messaging, monitor quality and performance of different campaigns.

What You'll Need

  • Bachelors degree
  • 4+ years experience leading product and delivering highly successful and innovative products with your fingerprints all over them - you're very proud of what you've accomplished.
  • Excellent project management and organizational skills.
  • Ability to quickly pivot resourcing and work on a few different projects at a time, some with 10+ team members.
  • Understanding of software development process and dependencies (e.g. project phases, QA, bug fixes, etc.)
  • Fluency in Bulgarian and English.

Bonus points for:

  • Understanding of the components of building a website (HTML/CSS/Javascript/Server Code/Database/Hosting/ Release Management)
  • Ability to use design apps (e.g. Sketch, Figma, Invision, Photoshop)
  • Ability to use process modeling applications (e.g. Lucid Chart, Balsamiq)
  • Speaking Spanish, Portuguese or French

Who You'll Work With

You'll work alongside with other Product Managers, as well as Engineering and Design teams to build and ship new products. You'll also interact with a number of client groups throughout the Money and Fintech organizations, including Tax, Compliance, Payments, Legal, Operations, CRM and Marketing.

What You'll Learn

You'll learn how to define, design and document requirements for new apps and systems to help engineering teams take new products to markets around the world. You'll also gain first hand knowledge of the entire product development lifecycle and learn to recognize opportunities for improving customer experience.

About the Team

The Sofia Product and Engineering Team owns the Tax and Compliance charter at Uber for all markets and lines of business on the platform as part of the Fintech organization in the Money Group. We are organized in 6 different product teams, working closely with each other, and supporting multiple client groups within the organization who need our services in order to fulfil both internal company demands, as well as external user facing needs.

We are responsible for building the infrastructure and applications for maintaining the tax identity of partners who earn on the platform and monitoring government regulations to help partners remain compliant with local laws.

We also manage the tax calculations related to trips and deliveries performed on the platform, we issue the familiar email receipts that people get at the end of each Uber ride, and we generate financial and tax documents such as invoices and earnings summaries.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.