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Product Manager, Platform Experimentation

Product Management, Product
in San Francisco, California

About the Role

The power of our platform is one of our top initiatives. To win the user in 2020 and beyond, we need to generate long term value through customer engagement across Uber's business units and expand access to our platform by standing up new businesses. In this role as the Platform Experimentation, Tech Product Lead, the priority will be enabling rapid platform experimentation through customer value prop testing and cross-platform feature development to accelerate new business growth. Example objectives include developing insights on optimal cross-sell and up-sell strategies, building a proof-of-concept product to deliver personalized offers to key customer segments, and testing new experiences that promote cross-platform engagement. This is a unique opportunity to help build one of Uber's most exciting new initiatives.

What You'll Do

  • Develop cross product features that strengthen the overall platform
  • Experiment with two customer engagement priorities: customer segmentation and cross-sell between existing business units
  • Work across our product organization on all of the unified services spanning marketplace and product
  • Work with the Vice President, Platform and Customer Engagement to define the product strategy and roadmap for Uber's Platform team
  • Manage, coach and mentor a growing team responsible for Platform Experimentation
  • Lead and collaborate with the broader cross-functional team, including Engineering, Data Science, Design, and Operations to bring your ideas to life
  • Develop objectives and key results (OKRs) to build short, medium and long-term product roadmaps that take products from conception through launch and expansion

What You'll Need

  • Minimum of 10 years of experience delivering successful and innovative products with your fingerprints all over them, preferably with some experience in marketplaces and/ or consumer centric digital businesses
  • Entrepreneurial background is highly valued and entrepreneurial spirit is a must. You will be working with ambiguity and essentially building a startup within Uber
  • Customer obsession: a clear track record of delivering elegant solutions for true user problems
  • Comfortable diving deep into data to obtain insights that inform product roadmaps and measure product outcomes.
  • Superior design instincts with a keen eye for detail. Track record of shipping products with intuitive designs that speak for customer obsession and value Driver personality
  • You are biased toward action, a great collaborator, a master disambiguator/simplifier, and constantly pushing toward clarity and delivery
  • You never hesitate to roll up your sleeves and take on something hands-on

About the Team

We're changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we're a part of the logistical fabric of more than 600 cities around the world. Whether it's a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

And that's just what we're doing today. We're thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we're in for the long haul. We're reimagining how people and things move from one place to the next.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.