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Uber Eats Sr. Regional Operations Manager, Marketplace- NYC

Central Operations, Operations & Launch
in New York, New York

About the Role

On the Uber Eats Regional Operations team, you'll be responsible for developing data-driven insights, creating strategies, and scaling the most impactful and innovative business initiatives to improve the delivery experience for restaurants, couriers, and eaters in the US and Canada. You will build and execute strategies and processes that will drive the growth and efficiency of the business. This role will work closely with cross-functional counterparts to lead high impact initiatives across the US & Canada while offering ownership and autonomy over your work.

What You'll Do

  • Collaborate and work cross-functionally with other operations teams as well as product, sales, marketing, finance, etc. to ensure insights inform broader strategic initiatives
  • Present models, findings and insights to senior management to drive business decisions. Build, maintain, communicate, and present detailed reporting at city-level, regional, and mega-regional levels
  • Define KPIs and develop dashboards to track business performance
  • Proactively scope and manage multiple projects; takes accountability for project outcomes, ensure delivery on project KPIs, & keeps others informed of progress
  • Build a cohesive strategy for programs and solutions to build for our end-to-end ecosystem

What You'll Need

  • 4-6 years of relevant work experience (management consulting, investment banking, operations, etc.)
  • Strong communication skills and ability to distill complex data sets into simple and digestible takeaways for senior leaders and managers
  • Strong project management skills
  • Technical Analytics:
    • Advanced data manipulation experience, such as SQL, and Excel.
    • Strong data visualization skills, proficiency using Business Intelligence tools (Tableau, Looker, etc.)
    • Python/R experience (visualization, data wrangling, statistical modeling, A/B testing, etc.) would be an asset
  • Ability to thrive in a fast-paced and ambiguous environment

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.