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Strategy & Planning MBA Intern- Summer 2020

Finance & Strategy, University
in San Francisco, California

About the Role

In this role, within the US and Canada Community Operations Strategy & Planning team (US&C CommOps S&P), you will deliver high priority strategic projects to drive meaningful impact on Uber's customers and partners across all lines of business. You will help support decision making in the region through your critical thinking, strategic mindset, and data-driven approach. This role requires strong problem solving and analytical skills, excellent planning and prioritization habits, and the ability to articulate and present information for stakeholders at all levels of the business.

What You'll Do

  • Help shape Uber's customer care strategy and support for the future
  • Develop strategic insights to support sustained growth for Uber's businesses
  • Scope new opportunities across verticals & industries, performing a broad range of quantitative and qualitative analyses
  • Conduct industry benchmarking analysis to inform senior leadership on business priorities
  • Partner with go-to-market teams to measure the impact & efficiency of business initiatives
  • Create executive ready materials and work cross-functionally with stakeholders
  • Provide thought leadership on problems without precedent

What You'll Need

  • Current enrollment in the first year of a full-time MBA program with undergraduate/masters degrees in Finance, Accounting, Economics, or similar
  • Minimum 4 years of experience in investment banking, consulting or corporate strategy
  • Exceptional Excel / data management skills
  • Ability to work with ambiguity in a fast-paced environment
  • Passion for creating magical customer experiences

Bonus Points If

  • SQL proficiency preferred; ability and willingness to develop proficiency is a must

About the Team

US and Canada Community Operations (US&C CommOps) is part of the Global Community Operations organization which provides premier customer support to all Uber customers and partners (e.g., riders, drivers, eaters, restaurants). Managing customer service for our region involves global coordination of service resources in North America and beyond. The Strategy & Planning (S&P) team is a core part of the US & Canada Community Operations organization, setting and driving the strategic vision of the organization.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.