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Uber Eats Regional Operations Manager, Courier- NYC

Central Operations, Operations & Launch
in New York, New York

About the Role

On the Uber Eats Regional Operations team, you'll be responsible for developing data-driven insights, creating strategies, and scaling the most impactful and innovative business initiatives to improve the delivery experience for couriers in the US and Canada. You will build and execute strategies and processes that will drive the growth and efficiency of the business. This role will work closely with cross-functional counterparts to lead high impact initiatives across the US & Canada while offering ownership and autonomy over your work.

What You'll Do

  • Drive analysis on important strategic decisions and inform business initiatives by understanding the key levers to improve the delivery experience, as well as our fundamental economics
  • Measure the impact of the strategies that you execute in order to drive continuous improvement across the business
  • Lead cross functional teams that consist of other operations teams, product, sales, marketing, finance, etc. to ensure insights inform broader strategic initiatives
  • Communicate to senior regional ops leaders on projects/priorities; able to organize and lead effective meetings, collect and provides actionable feedback & communicate priorities and goals effectively
  • Take ownership of new programs, processes, or pilots impacting couriers

What You'll Need

  • 1-4 years of relevant work experience (management consulting, investment banking, operations, etc.)
  • Proficiency in Excel and data analysis
  • Ability to thrive in a fast-paced and ambiguous environment
  • Experience leveraging cross-functional stakeholders in order to execute high-impact projects
  • Strong verbal and written communication skills

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.