About the role
The Uber Eats team is dedicated to the mission of making eating well effortless, every day, for everyone. With Uber speed, professional delivery partners, and partnerships with the world's best-loved restaurants, we are bringing convenience and happiness to people one meal at a time.
As a Product Manager on Restaurant Order Experience, you will oversee end-to-end restaurant operations including receiving and accepting an order, preparing an order, and packaging and handing off the order to an eater or courier. This includes building technology that helps restaurant staff resolve when things go wrong, such as when the restaurant runs out of items, needs to close early inadvertently or for the holidays, is understaffed and overcapacity, or dealing with couriers who arrive too early or too late. You will own the design of a flexible platform across form factors including mobile, web, tablet, and POS integrations to ensure that all restaurants can provide eaters and couriers with world-class hospitality, consistent quality and reliability and a unique, differentiated Uber Eats experience. You will be responsible for crafting the product vision for this team, which ultimately, is how we might design the restaurant and kitchen of the future, and will work with a broad set of stakeholders across business development, sales, operations, data science, design, engineering and more to do so.
What you'll do
The world of restaurant operations is complex and ever-expanding. This is a representative sampling of the areas you might be tackling on the team:
What you'll need
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.